Background Toyota has received a number of reports regarding sun visors in certain 2007 to 2011 model year Camry and Camry Hybrid vehicles. In these cases, the sun visor may slowly rotate downward. In a limited number of cases, the sun visor may become detached. You can check the status of any Recall on your Toyota here. Warranty Enhancement Letter ZTT Applicability The Sun Visor Assembly and Sun Visor Bracket are covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first). However, Toyota is announcing a Customer Support Program (CSP) to cover the replacement of the Sun Visor Assembly and/or Sun Visor Bracket for 7 years from the date-of-first-use (regardless of mileage) for the condition described above. Toyota Warranty Policy Letter for Warranty Extension ZTT If a customer has previously paid for the repair or replacement of the Sun Visor Assembly and/or Sun Visor Bracket to address the condition described above, please have them mail a copy of the repair order, proof-of-payment, and proof-ofownership to the following address for reimbursement consideration: Toyota Motor Sales, U.S.A., Inc. Customer Experience Center, WC10 19001 South Western Avenue Torrance, CA 90509 The customer name, address, and telephone number(s) should be included in the request. The customer should allow 4-6 weeks for processing.