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2015 Toyota Yaris Rear Axle Bearing Bolts Recall F0F

Discussion in 'Recalls' started by OishiiJPN, Sep 16, 2016.

  1. OishiiJPN

    OishiiJPN Administrator


    Subject: Safety Recall F0F
    2015 Model Year Yaris Rear Axle Bearing Bolts

    On February 17, 2015 Toyota will file a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2015 Model Year Yaris vehicles. As a result, new vehicles in dealer inventory must not be delivered until the Safety Recall is corrected.

    Condition:
    The rear axle bearing bolts may not have been tightened sufficiently during vehicle assembly. If a bolt is loose or falls off during vehicle operation, the bolt could damage rear brake drum components, resulting in reduced brake performance or potential wheel lock up, which could increase the risk of a crash.

    Remedy:
    Any authorized Toyota dealer will inspect the rear axle hub bearing bolts. If a bolt is found to be loose, the dealer will retighten with the specified tightening torque or if a bolt is detached, the dealer will replace the rear brake assembly and the rear axle hub bearing assembly at No Charge to the vehicle’s owner.

    Owner Letter Mailing Date:
    Toyota has completed remedy preparations and will begin to notify owners in early March, 2015

    Customer Frequently Asked Questions

    What is the condition?

    Rear axle bearing bolts may not have been tightened sufficiently during vehicle assembly. If a bolt is loose or falls off during vehicle operation, the bolt could damage rear brake drum components, resulting in reduced brake performance or potential wheel lock up, which could increase the risk of a crash.

    What is Toyota going to do?
    In early March, 2015, Toyota will send an owner notification by first class mail to owners of vehicles covered by this Safety Recall. Any authorized Toyota dealer will inspect the rear axle hub bearing bolts. If a bolt is found to be loose, the dealer will retighten with the specified tightening torque or if a bolt is detached, the dealer will replace the rear brake assembly and the rear axle hub bearing assembly at No Charge to the vehicle’s owner.

    Do I need my owner letter to have the remedy performed?
    No, you do not need an owner letter to have this Safety Recall completed; however, to assist the dealer in confirming vehicle eligibility, we request that you present the owner notification at the time of your service appointment.

    Are there any symptoms or indicators of this condition?
    If the rear axle bearing bolt becomes loose or could eventually detach, a rattling or grinding noise may be heard from the rear of the vehicle. Additionally, in this condition, the detached bolt(s) could damage rear brake components during rotation, resulting in a reduction of brake performance or a potential wheel lock up. If this occurs, please have the vehicle towed to the dealership immediately for diagnosis and repair. If the condition is related to this Safety Recall, the repair will be performed at No Charge to you.

    How long will the repair take?
    The inspection will take approximately 60 minutes. However, based on the inspection result, the rear brake components may need to be repaired. The time required for repair can vary, so ask your dealer for an estimate.

    What if I have additional questions or concerns?
    If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1- 888-270-9371 Monday through Friday, 5:00 am to 6:00 pm, or Saturday 7:00 am to 4:00 pm Pacific Time.
     

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