MG
Moderator
This is for the Tacoma World Members- this is not a Recall, it is a Limited Service Campaign (LSC)
Please see LIMITED SERVICE CAMPAIGN 21TD03-- See Pics Scroll Down Below
2016-2019 Model Year Double Cab Tacoma Center High-Mounted Stop Lamp – Water Leak
Condition:
The Center High-Mounted Stop Lamp on the involved vehicles has a seal between the lamp and the vehicle body which can deteriorate over time. If the seal deteriorates sufficiently, water from outside the vehicle could leak into the vehicle cabin through the seal.
Remedy:
Any authorized Toyota dealer will inspect the vehicles headliner to determine if a water leak resulting from this condition has occurred. If no such water leak is identified, the dealer will install the Center High Mounted Stop Lamp Repair Kit FREE OF CHARGE. If the aforementioned water leak is identified, the dealer will (1) either install the Center High Mounted Stop Lamp Repair Kit or a new Center High Mount Stop Lamp Assembly, as appropriate; and (2) clean and/or replace interior components damaged by the aforementioned water leak, as appropriate, FREE OF CHARGE.
This Limited Service Campaign will be available until April 30, 2025, and is only available at an authorized Toyota dealer
Covered Vehicle:
There are approximately 761,080 vehicles covered by this Limited Service Campaign. Approximately 15,800 vehicles involved in this Limited Service Campaign were distributed to Puerto Rico
Owner Letter Mailing Date:
Toyota will begin to notify owners in early September 2021. A sample of the owner notification letter has been included for your reference.
**Note: Parts needed will be dependent on inspection results. If a vehicle requires a new Center High-Mounted Stop Lamp Assembly, the vehicle does NOT require the repair kit nor the hardware kit. Refer to the technical instructions for more detail. Any work needed to replace interior components damaged by the water leak resulting from this condition will require prior approval by FTS through website submission requiring photos.
Frequently Asked Questions
What is the condition?
The Center High-Mounted Stop Lamp on the involved vehicles has a seal between the lamp and the vehicle body which can deteriorate over time. If the seal deteriorates sufficiently, water from outside the vehicle could leak into the vehicle cabin through the seal.
Are there any symptoms of this condition?
If the condition exists, a water stain line may be present at the rear portion of the vehicle’s interior roof headliner.
What is Toyota going to do?
Toyota will send an owner notification by first class mail starting in early September 2021, advising owners to make an appointment with their authorized Toyota dealer to have their vehicle inspected and repaired, FREE OF CHARGE.
What is the remedy?
Any authorized Toyota dealer will inspect the vehicles headliner to determine if a water leak resulting from this condition has occurred. If no such water leak is identified, the dealer will install the Center High Mounted Stop Lamp Repair Kit FREE OF CHARGE. If the aforementioned water leak is identified, the dealer will (1) either install the Center High Mounted Stop Lamp Repair Kit or a new Center High Mount Stop Lamp Assembly, as appropriate; and (2) clean and/or replace interior components damaged by the aforementioned water leak, as appropriate, FREE OF CHARGE.
How long will this Limited Service Campaign be available?
This Limited Service Campaign will be offered Free OF CHARGE until April 30, 2025.
Which and how many vehicles are covered by this Limited Service Campaign?
There are approximately 761,080 vehicles covered by this Limited Service Campaign.
How long will the repair take?
The inspection and installation of the repair kit will take approximately one hour. However, the repair time may increase significantly depending on the extent of any water intrusion resulting from this condition that is identified. Your dealer’s work schedule may also require the vehicle to be available for a longer period of time.
What if I previously paid for repairs related to this Special Service Campaign?
Reimbursement consideration instructions will be provided in the owner letter.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.
Please see LIMITED SERVICE CAMPAIGN 21TD03-- See Pics Scroll Down Below
2016-2019 Model Year Double Cab Tacoma Center High-Mounted Stop Lamp – Water Leak
Condition:
The Center High-Mounted Stop Lamp on the involved vehicles has a seal between the lamp and the vehicle body which can deteriorate over time. If the seal deteriorates sufficiently, water from outside the vehicle could leak into the vehicle cabin through the seal.
Remedy:
Any authorized Toyota dealer will inspect the vehicles headliner to determine if a water leak resulting from this condition has occurred. If no such water leak is identified, the dealer will install the Center High Mounted Stop Lamp Repair Kit FREE OF CHARGE. If the aforementioned water leak is identified, the dealer will (1) either install the Center High Mounted Stop Lamp Repair Kit or a new Center High Mount Stop Lamp Assembly, as appropriate; and (2) clean and/or replace interior components damaged by the aforementioned water leak, as appropriate, FREE OF CHARGE.
This Limited Service Campaign will be available until April 30, 2025, and is only available at an authorized Toyota dealer
Covered Vehicle:
There are approximately 761,080 vehicles covered by this Limited Service Campaign. Approximately 15,800 vehicles involved in this Limited Service Campaign were distributed to Puerto Rico
Owner Letter Mailing Date:
Toyota will begin to notify owners in early September 2021. A sample of the owner notification letter has been included for your reference.
**Note: Parts needed will be dependent on inspection results. If a vehicle requires a new Center High-Mounted Stop Lamp Assembly, the vehicle does NOT require the repair kit nor the hardware kit. Refer to the technical instructions for more detail. Any work needed to replace interior components damaged by the water leak resulting from this condition will require prior approval by FTS through website submission requiring photos.
Frequently Asked Questions
What is the condition?
The Center High-Mounted Stop Lamp on the involved vehicles has a seal between the lamp and the vehicle body which can deteriorate over time. If the seal deteriorates sufficiently, water from outside the vehicle could leak into the vehicle cabin through the seal.
Are there any symptoms of this condition?
If the condition exists, a water stain line may be present at the rear portion of the vehicle’s interior roof headliner.
What is Toyota going to do?
Toyota will send an owner notification by first class mail starting in early September 2021, advising owners to make an appointment with their authorized Toyota dealer to have their vehicle inspected and repaired, FREE OF CHARGE.
What is the remedy?
Any authorized Toyota dealer will inspect the vehicles headliner to determine if a water leak resulting from this condition has occurred. If no such water leak is identified, the dealer will install the Center High Mounted Stop Lamp Repair Kit FREE OF CHARGE. If the aforementioned water leak is identified, the dealer will (1) either install the Center High Mounted Stop Lamp Repair Kit or a new Center High Mount Stop Lamp Assembly, as appropriate; and (2) clean and/or replace interior components damaged by the aforementioned water leak, as appropriate, FREE OF CHARGE.
How long will this Limited Service Campaign be available?
This Limited Service Campaign will be offered Free OF CHARGE until April 30, 2025.
Which and how many vehicles are covered by this Limited Service Campaign?
There are approximately 761,080 vehicles covered by this Limited Service Campaign.
How long will the repair take?
The inspection and installation of the repair kit will take approximately one hour. However, the repair time may increase significantly depending on the extent of any water intrusion resulting from this condition that is identified. Your dealer’s work schedule may also require the vehicle to be available for a longer period of time.
What if I previously paid for repairs related to this Special Service Campaign?
Reimbursement consideration instructions will be provided in the owner letter.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.
