MG

Moderator
Has anyone else seen a 2021-2022 Toyota Venza sunroof (moonroof) crack or have burn marks on it? Maybe someone left a cigarette on top of it? Just curious...

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Draesreilo

Guest
I have the same thing happened to the rear passenger panoramic roof of my ‘21 venza. the burned area appears to be like a cigarette burn and had little sparks when the photochromic switch was ON. does anybody know what could have caused this? this happened feb 5th, just less than 4 months as to when i purchased it… the burnt area was embedded within the glass itself…
 
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Venza_Owner

Guest
Heyyy any chance you guys had this resolved? Did it end up being a defect that Toyota fixed?
 

AutoMod

Moderator
Staff member
Heyyy any chance you guys had this resolved? Did it end up being a defect that Toyota fixed?
Toyota is aware of this issue and should implement a counter measure with updated part. If you are having this concern please see your Toyota dealer and have them file a DPR (What is a DPR?) with Toyota. We will update this post with any service bulletins Toyota may issue in the future.

Also please consider supporting us if you would like us to be able to help other Toyota Owners. Thanks!
 
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Venza newbie

Guest
I was driving while this happened. My daughter saw what looked like a lightning bug and it flickered in the glass and finally stopped. It left a similar burn in the glass. I have taken it to the dealership. They wanted to tell me it was caused by lightening. Had we not witnessed it happening, we would have had to settle on that rationale.
 
J

J Shipley

Guest
Did anyone get an official answer? Did this happen because of the type of glass used. The “frost” feature is created with electrochromic technology in which high-tech films are layered
between the panes of glass. I could see the installation being done wrong and an electrical short happening.
 
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Shahab

Guest
Has anyone else seen a 2021-2022 Toyota Venza sunroof (moonroof) crack or have burn marks on it? Maybe someone left a cigarette on top of it? Just curious...

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Hi did you fixed that problem how much it’s cost you
 
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TNF

Guest
The same thing has happened to me twice now. One time this has been replaced by the dealer for free. I am still waiting on the part to come in to replace it a second time. The dealer has not heard this happen with any other Venza and cannot explain the issue.
 
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Cary

Guest
Just took ours in today. They had never seen it and now want to investigate. More to follow
 
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Shahab

Guest
The same thing has happened to me twice now. One time this has been replaced by the dealer for free. I am still waiting on the part to come in to replace it a second time. The dealer has not heard this happen with any other Venza and cannot explain the issue.
Hello, I have the same problem as well,dealership is not catering to this issue. Do you reside in canada?
 
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Peter

Guest
I just had the same issue occur on a 2021 Venza. This is our second glass roof. The "frost" feature stopped working on the original roof after 1 week of taking delivery. After several months, Toyota replaced the glass roof. Now the second glass roof just had this occur. Taking it to Toyota this weekend.
 
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