Subject: Customer Satisfaction Program (CSP) BXD ( Formerly B0D)
Corrosion-Resistant Compound (CRC) Campaign BXD 2000 Through 2003 Model Year Tundra Vehicles CRC Application to the Rear Cross Member and Adjacent Areas of the Frame
IMPORTANT REMINDER:
Toyota dealerships in Cold Climate States have been conducting the Corrosion-Resistant Compound (CRC) Campaign for 2000-2003 model year Tundra vehicles known as “Tundra B0D”. As described in the Tundra B0D Dealer Information Packet, B0D has two components:
(1) The Safety Recall -- which includes a CRC application to the rear portion of the frame; and
(2) A Customer Satisfaction Program to address the potential for greater than expected levels of corrosion to the front portion of the frame. We are reminding dealership that the Customer Satisfaction Program portion of Tundra B0D will end on December 31, 2012, but the Safety Recall will continue for MY 2000-2003 vehicles. The Safety Recall continuation after December 31, 2012 will be referred to as “Tundra BXD” for administrative tracking purposes only.
Background:
On certain 2000 – 2003 model year Tundra vehicles operated in cold climate areas with high road salt use (Cold Climate States) excessive corrosion may be exhibited on the Rear Cross-Member of the frame.
− In limited circumstances, the spare tire stowed under the truck bed may become separated from the Rear Cross-Member. Spare tire separation will create a road hazard for following vehicles and could cause a crash without prior warning.
− Excessive corrosion of the Rear Cross-Member may also affect the functionality of the rear brake line at the proportioning valve. If this occurs, it can lead to the loss of the rear brake circuits, which will increase vehicle stopping distances and could cause a crash without prior warning.
− Excessive corrosion may also be exhibited on the fuel tank mounting system, which includes two other cross-members and Fuel Tank Straps. In the worst case, the fuel tank may drop to the ground and be dragged or separate from the vehicle. This may create a road hazard which could cause a crash without prior warning or possibly a fire.
− This campaign is only available to owners whose vehicles were originally sold in and/or are currently registered in the following Cold Climate States or the District of Columbia (D.C.): CT, DE, IL, IN, KY, MA, MD, ME, MI, MN, NH, NJ, NY, OH, PA, RI, VA, VT, WI & WV
Vehicle Coverage There are approximately 50,000 Tundra vehicles (certain 2000 through 2003 model year) covered by this campaign that have not yet had the remedy completed.