WARRANTY ENHANCEMENT PROGRAM (ZTV): WARRANTY EXTENSION FOR COMBINATION METER ON CERTAIN 2004-2009 MY PRIUS VEHICLES
"Toyota has received a limited number of reports from high mileage 2004 to certain 2009 model year Prius vehicles regarding the Instrument Panel Combination Meter not illuminating when the vehicle's ignition is turned "ON". This condition may occur in certain cold weather conditions and is identified during vehicle start-up."
The warranty enhancement covers this failure for a period of the longer of 9 years from date of first use (DOFU) (no mileage limit) or before September 30, 2013 (which ever is longer for the condition described).
If a customer has previously paid for the repair or replacement of the Sun Visor Assembly and/or Sun Visor Bracket to address the condition described above, please have them mail a copy of the repair order, proof-of-payment, and proof-ofownership to the following address for reimbursement consideration:
Toyota Motor Sales, U.S.A., Inc.
Customer Experience Center, WC10
19001 South Western Avenue
Torrance, CA 90509
The customer name, address, and telephone number(s) should be included in the request. The customer should allow 4-6 weeks for processing.