Subject: Warranty Enhancement Program (ZTU):
Warranty Extension for Front Suspension Lower Arm NO. 2 Bolt on certain late 2006 to 2011 Yaris vehicles and 2008 to early 2011 Scion XD vehicles
Tech Service Bulletin 0078-12
Tech Service Bulletin 0011-12
Background:
Toyota has received a limited number of reports regarding an abnormal noise from the front of the vehicle in some late 2006 to early 2011 model year Yaris and 2008 to early 2011 model year Scion xD vehicles.
This condition may be heard under acceleration/deceleration, when braking, and/or when traveling over uneven road surfaces. The reports were received from cold climate areas where road salt is frequently applied. This condition is caused by corrosion forming at the base of the Front Suspension Lower Arm No. 2 Bolt (“Bolt”) head. Over time, the bolt head may separate from the Bolt causing additional movement in the suspension arm creating noise. It is important to note that the design of the Front Suspension Lower Arm will prevent it from detaching even though the bolt head has separated.
Applicability:
The Front Suspension Lower Arm No. 2 Bolt is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first).
However, Toyota is announcing a Warranty Enhancement Program to cover the replacement of the Front Suspension Lower Arm No. 2 Bolt for 7 years from the date-of-first-use or 100,000 miles (whichever occurs first) for the condition described above.
Warranty Extension for Front Suspension Lower Arm NO. 2 Bolt on certain late 2006 to 2011 Yaris vehicles and 2008 to early 2011 Scion XD vehicles
Tech Service Bulletin 0078-12
Tech Service Bulletin 0011-12
Background:
Toyota has received a limited number of reports regarding an abnormal noise from the front of the vehicle in some late 2006 to early 2011 model year Yaris and 2008 to early 2011 model year Scion xD vehicles.
This condition may be heard under acceleration/deceleration, when braking, and/or when traveling over uneven road surfaces. The reports were received from cold climate areas where road salt is frequently applied. This condition is caused by corrosion forming at the base of the Front Suspension Lower Arm No. 2 Bolt (“Bolt”) head. Over time, the bolt head may separate from the Bolt causing additional movement in the suspension arm creating noise. It is important to note that the design of the Front Suspension Lower Arm will prevent it from detaching even though the bolt head has separated.
Applicability:
The Front Suspension Lower Arm No. 2 Bolt is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first).
However, Toyota is announcing a Warranty Enhancement Program to cover the replacement of the Front Suspension Lower Arm No. 2 Bolt for 7 years from the date-of-first-use or 100,000 miles (whichever occurs first) for the condition described above.