Please see Recall JS5
Check here to see if this Recall applies to your Toyota vehicle
2008–2019 Toyota Land Cruiser Passenger Airbags Could Deactivate Recall JS5
On December 13, 2018, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2008 – 2019 model year Land Cruiser vehicles.
Condition:
The front passenger occupant classification system has a seatbelt tension sensor that could malfunction over time and could cause the airbag warning light and the passenger airbag “OFF” indicator to illuminate. In addition, the front passenger airbag, passenger knee airbag, and the passenger seat-mounted side airbag may be deactivated. If these airbags are deactivated, there is an increased risk of injury to the occupant in the event of a crash.
Remedy:
This Safety Recall is being administered with multiple campaign codes. Toyota will send notifications to owners of vehicles covered by this campaign (JS5) advising them to return their vehicle to an authorized Toyota dealer to have the remedy performed. Toyota dealers will modify the seat belt assembly to resolve the safety defect FREE OF CHARGE.
NOTE: As the remedy in JS5 is based, in part, on a vehicle’s time in service, the remedy in JS5 will be available for vehicles covered by this campaign until June 6, 2019. These vehicles WILL NOT be eligible for the JS5 remedy after that date. Any JS5 vehicle that has not had the JS5 remedy performed at that time will be transitioned to J15 and will receive the J05 remedy when it becomes available.
Owner Letter Mailing Date:
Toyota will notify owners of vehicles covered by campaign JS5 in mid-February 2019, advising them that the remedy is available.
Frequently Asked Questions
What is the condition?
The front passenger occupant classification system has a seatbelt tension sensor that could malfunction over time and could cause the airbag warning light and the passenger airbag “OFF” indicator to illuminate. In addition, the front passenger airbag, passenger knee airbag, and the passenger seat-mounted side airbag may be deactivated. If these airbags are deactivated, there is an increased risk of injury to the occupant in the event of a crash.
What is the seat belt tension sensor?
The function of a seat belt tension sensor is to help distinguish between child restraint systems and other occupants who may be in that seating position.
Are there any warnings that this condition exists?
If this condition has occurred, the SRS warning light will illuminate. In addition, the Front Passenger Airbag Status Indicator Light may always show “OFF”, even if there is an occupant in the front passenger seat. If you see these warning lights, you may be experiencing the condition described above. You should contact your local authorized Toyota dealer for diagnosis and appropriate repair as soon as possible.
What should I do if my Airbag Warning Light illuminates?
The Airbag Warning Light is designed to come on when the engine switch is turned to the “ON” position during the ignition cycle check function. Under normal operation, it deactivates after a few seconds. The warning light turning off after the check period means the system is operating as designed.** If the Airbag Warning Light (1) does not illuminate or (2) illuminates or remains illuminated after the few second check period, you may be experiencing this condition, and the front passenger airbag, passenger knee airbag, and the passenger seat-mounted side airbag may not deploy as designed in a crash. Please contact your local authorized Toyota dealer promptly for diagnosis and appropriate repair. If the warning lamp illumination is related to the condition covered by this Safety Recall, the remedy, once developed, will be performed at no charge to you
** Please refer to the Owner’s Manual for additional operation details related to this system.
What should I do if my Front Passenger AIRBAG Status Indicator Light always shows OFF?
There are several reasons for the Front Passenger AIRBAG Status Indicator Light to show AIRBAG OFF. However, if this light shows OFF even if the front passenger seat is not occupied, this could indicate a problem. Please contact your local authorized Toyota dealer promptly for diagnosis and appropriate repair. If the warning lamp illumination is related to the condition covered by this Safety Recall, the remedy, will be performed at no charge to you. Additional information about this feature can be found in Owner’s Manual section “1-7. Safety Information,” within the subsection “System Malfunction.”
What is Toyota going to do?
This Safety Recall is being administered with multiple campaign codes. Toyota will send notifications to owners of vehicles covered by this campaign (JS5) advising them to return their vehicle to an authorized Toyota dealer to have the remedy performed. Toyota dealers will modify the seat belt assembly to resolve the safety defect FREE OF CHARGE.
Why are other vehicle owners receiving recall notices for the same condition but not receiving this remedy (to modify the seat belt assembly)?
This Safety Recall is being administered with multiple campaign codes. Based on Toyota’s engineering analysis, Toyota determined that certain vehicles (based, in part, on time in service) can be remedied through a modification to the seat belt assembly. In order to expedite repairs, Toyota dealers will begin modifying the seat belt assembly for vehicles that can receive this remedy under this campaign designated JS5. The remaining vehicles are in a different campaign (J15) and will be repaired once new seat belt assemblies become available.
How long will this remedy be available?
As the remedy in JS5 is based, in part, on a vehicle’s time in service, the remedy in JS5 will be available for vehicles covered by this campaign until June 6, 2019. These vehicles WILL NOT be eligible for the JS5 remedy after that date. Any JS5 vehicle that has not had the JS5 remedy performed at that time will be transitioned to J15 and will receive the J05 remedy when it becomes available.
Which and how many vehicles are covered by this Safety Recall?
There are approximately 33,900 vehicles covered by JS5 and J15. Approximately 150 of those vehicles were distributed to Puerto Rico.
Are there any other Lexus/Toyota/Scion vehicles covered by this Safety Recall in the U.S.?
Yes, there are certain 2008 -2019 Lexus LX 570 vehicles covered by this Safety Recall.
Which and how many vehicles are covered by JS5?
There are approximately 2,500 vehicles covered by JS5. Approximately 10 vehicles covered by JS5 were distributed to Puerto Rico.
How long will the repair take?
The repair takes approximately 45 minutes. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.
What if I previously paid for repairs related to this Safety Recall?
Reimbursement consideration instructions will be provided in the owner letter.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1- 888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time
Check here to see if this Recall applies to your Toyota vehicle
2008–2019 Toyota Land Cruiser Passenger Airbags Could Deactivate Recall JS5
On December 13, 2018, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2008 – 2019 model year Land Cruiser vehicles.
Condition:
The front passenger occupant classification system has a seatbelt tension sensor that could malfunction over time and could cause the airbag warning light and the passenger airbag “OFF” indicator to illuminate. In addition, the front passenger airbag, passenger knee airbag, and the passenger seat-mounted side airbag may be deactivated. If these airbags are deactivated, there is an increased risk of injury to the occupant in the event of a crash.
Remedy:
This Safety Recall is being administered with multiple campaign codes. Toyota will send notifications to owners of vehicles covered by this campaign (JS5) advising them to return their vehicle to an authorized Toyota dealer to have the remedy performed. Toyota dealers will modify the seat belt assembly to resolve the safety defect FREE OF CHARGE.
NOTE: As the remedy in JS5 is based, in part, on a vehicle’s time in service, the remedy in JS5 will be available for vehicles covered by this campaign until June 6, 2019. These vehicles WILL NOT be eligible for the JS5 remedy after that date. Any JS5 vehicle that has not had the JS5 remedy performed at that time will be transitioned to J15 and will receive the J05 remedy when it becomes available.
Owner Letter Mailing Date:
Toyota will notify owners of vehicles covered by campaign JS5 in mid-February 2019, advising them that the remedy is available.
Frequently Asked Questions
What is the condition?
The front passenger occupant classification system has a seatbelt tension sensor that could malfunction over time and could cause the airbag warning light and the passenger airbag “OFF” indicator to illuminate. In addition, the front passenger airbag, passenger knee airbag, and the passenger seat-mounted side airbag may be deactivated. If these airbags are deactivated, there is an increased risk of injury to the occupant in the event of a crash.
What is the seat belt tension sensor?
The function of a seat belt tension sensor is to help distinguish between child restraint systems and other occupants who may be in that seating position.
Are there any warnings that this condition exists?
If this condition has occurred, the SRS warning light will illuminate. In addition, the Front Passenger Airbag Status Indicator Light may always show “OFF”, even if there is an occupant in the front passenger seat. If you see these warning lights, you may be experiencing the condition described above. You should contact your local authorized Toyota dealer for diagnosis and appropriate repair as soon as possible.
What should I do if my Airbag Warning Light illuminates?
The Airbag Warning Light is designed to come on when the engine switch is turned to the “ON” position during the ignition cycle check function. Under normal operation, it deactivates after a few seconds. The warning light turning off after the check period means the system is operating as designed.** If the Airbag Warning Light (1) does not illuminate or (2) illuminates or remains illuminated after the few second check period, you may be experiencing this condition, and the front passenger airbag, passenger knee airbag, and the passenger seat-mounted side airbag may not deploy as designed in a crash. Please contact your local authorized Toyota dealer promptly for diagnosis and appropriate repair. If the warning lamp illumination is related to the condition covered by this Safety Recall, the remedy, once developed, will be performed at no charge to you
** Please refer to the Owner’s Manual for additional operation details related to this system.
What should I do if my Front Passenger AIRBAG Status Indicator Light always shows OFF?
There are several reasons for the Front Passenger AIRBAG Status Indicator Light to show AIRBAG OFF. However, if this light shows OFF even if the front passenger seat is not occupied, this could indicate a problem. Please contact your local authorized Toyota dealer promptly for diagnosis and appropriate repair. If the warning lamp illumination is related to the condition covered by this Safety Recall, the remedy, will be performed at no charge to you. Additional information about this feature can be found in Owner’s Manual section “1-7. Safety Information,” within the subsection “System Malfunction.”
What is Toyota going to do?
This Safety Recall is being administered with multiple campaign codes. Toyota will send notifications to owners of vehicles covered by this campaign (JS5) advising them to return their vehicle to an authorized Toyota dealer to have the remedy performed. Toyota dealers will modify the seat belt assembly to resolve the safety defect FREE OF CHARGE.
Why are other vehicle owners receiving recall notices for the same condition but not receiving this remedy (to modify the seat belt assembly)?
This Safety Recall is being administered with multiple campaign codes. Based on Toyota’s engineering analysis, Toyota determined that certain vehicles (based, in part, on time in service) can be remedied through a modification to the seat belt assembly. In order to expedite repairs, Toyota dealers will begin modifying the seat belt assembly for vehicles that can receive this remedy under this campaign designated JS5. The remaining vehicles are in a different campaign (J15) and will be repaired once new seat belt assemblies become available.
How long will this remedy be available?
As the remedy in JS5 is based, in part, on a vehicle’s time in service, the remedy in JS5 will be available for vehicles covered by this campaign until June 6, 2019. These vehicles WILL NOT be eligible for the JS5 remedy after that date. Any JS5 vehicle that has not had the JS5 remedy performed at that time will be transitioned to J15 and will receive the J05 remedy when it becomes available.
Which and how many vehicles are covered by this Safety Recall?
There are approximately 33,900 vehicles covered by JS5 and J15. Approximately 150 of those vehicles were distributed to Puerto Rico.
Are there any other Lexus/Toyota/Scion vehicles covered by this Safety Recall in the U.S.?
Yes, there are certain 2008 -2019 Lexus LX 570 vehicles covered by this Safety Recall.
Which and how many vehicles are covered by JS5?
There are approximately 2,500 vehicles covered by JS5. Approximately 10 vehicles covered by JS5 were distributed to Puerto Rico.
How long will the repair take?
The repair takes approximately 45 minutes. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.
What if I previously paid for repairs related to this Safety Recall?
Reimbursement consideration instructions will be provided in the owner letter.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1- 888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time