Subject: Safety Recall H0S
Certain 2008, 2015, and 2016 Model Year Land Cruiser Vehicles Driver Airbag Assembly
On August 31, 2017, Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2008, 2015, and 2016 model year Land Cruiser vehicles.
Condition:
In the subject vehicles, an incorrect driver airbag assembly may have been installed during the vehicle assembly
process. If an affected airbag deploys, it could deploy in a manner other than as designed. As a result, the involved vehicles may not comply with Federal Motor Vehicle Safety Standard. This could increase the risk of injury in the event of a crash which would cause the airbags to deploy.
Remedy:
Any Toyota dealer will replace the driver airbag assembly with the correct one at NO CHARGE.
Covered Vehicles:
There are eight vehicles covered by this Safety Recall
Owner Letter Mailing Date:
Toyota will begin to notify owners in September 2017
Frequently Asked Questions
What is the condition?
In the subject vehicles, an incorrect driver airbag assembly may have been installed during the vehicle
assembly process. If an affected airbag deploys, it could deploy in a manner other than as designed. As a
result, the involved vehicles may not comply with Federal Motor Vehicle Safety Standard (FMVSS) 208. This
could increase the risk of injury in the event of a crash which would cause the airbags to deploy
Are the subject airbag assemblies manufactured by Takata?
No. The airbag assemblies involved in this Safety (Noncompliance) Recall were produced by a
different supplier.
Are there any warnings that this condition exists?
No. There are no warnings that this condition exists. However, the condition does not cause the subject
airbags to activate when they should not.
What is Toyota going to do?
Toyota will send, starting in September 2017, an owner notification letter by first class mail advising owners
to make an appointment with their authorized Toyota dealer to have the driver airbag assembly replaced
with the correct one at NO CHARGE.
How long will the repair take?
The repair takes approximately 45 minutes. A loaner vehicle will be provided for the total time necessary for
the dealership to obtain the remedy parts and complete the repair. Please visit an authorized Toyota
dealership as soon as possible so that the dealership can verify your vehicle’s involvement in this Safety
(Noncompliance) Recall and, if necessary, provide you with a loaner vehicle for the total time it takes the
dealership to obtain the remedy parts and subsequently perform the repair.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
Certain 2008, 2015, and 2016 Model Year Land Cruiser Vehicles Driver Airbag Assembly
On August 31, 2017, Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2008, 2015, and 2016 model year Land Cruiser vehicles.
Condition:
In the subject vehicles, an incorrect driver airbag assembly may have been installed during the vehicle assembly
process. If an affected airbag deploys, it could deploy in a manner other than as designed. As a result, the involved vehicles may not comply with Federal Motor Vehicle Safety Standard. This could increase the risk of injury in the event of a crash which would cause the airbags to deploy.
Remedy:
Any Toyota dealer will replace the driver airbag assembly with the correct one at NO CHARGE.
Covered Vehicles:
There are eight vehicles covered by this Safety Recall
Owner Letter Mailing Date:
Toyota will begin to notify owners in September 2017
Frequently Asked Questions
What is the condition?
In the subject vehicles, an incorrect driver airbag assembly may have been installed during the vehicle
assembly process. If an affected airbag deploys, it could deploy in a manner other than as designed. As a
result, the involved vehicles may not comply with Federal Motor Vehicle Safety Standard (FMVSS) 208. This
could increase the risk of injury in the event of a crash which would cause the airbags to deploy
Are the subject airbag assemblies manufactured by Takata?
No. The airbag assemblies involved in this Safety (Noncompliance) Recall were produced by a
different supplier.
Are there any warnings that this condition exists?
No. There are no warnings that this condition exists. However, the condition does not cause the subject
airbags to activate when they should not.
What is Toyota going to do?
Toyota will send, starting in September 2017, an owner notification letter by first class mail advising owners
to make an appointment with their authorized Toyota dealer to have the driver airbag assembly replaced
with the correct one at NO CHARGE.
How long will the repair take?
The repair takes approximately 45 minutes. A loaner vehicle will be provided for the total time necessary for
the dealership to obtain the remedy parts and complete the repair. Please visit an authorized Toyota
dealership as soon as possible so that the dealership can verify your vehicle’s involvement in this Safety
(Noncompliance) Recall and, if necessary, provide you with a loaner vehicle for the total time it takes the
dealership to obtain the remedy parts and subsequently perform the repair.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.