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2011-2016 Toyota Sienna Power Sliding Door Recall G04

Discussion in 'Recalls' started by OishiiJPN, Nov 24, 2016.

  1. OishiiJPN

    OishiiJPN Administrator




    Subject: Safety Recall G04 Remedy Notice
    2011 – 2016 Model Year Sienna Vehicles Power Sliding Door

    Condition:
    In the involved vehicles, there is a possibility that under certain limited conditions, if the sliding door opening operation is impeded, the sliding door motor circuit could be overloaded, opening the fuse for the motor. If this occurs when the door latch is in an unlatched position, the door could open while driving, increasing the risk of injury to a vehicle occupant.

    Remedy:
    Toyota is beginning a two-phase implementation of the remedy.

    Phase 1: Phase 1 covers the vast majority of vehicles involved in this recall and the remedy is currently available for these vehicles. For the vehicles involved in Phase 1, any authorized Toyota dealer will replace the instrument panel junction block and install new wire harnesses connecting it to the power sliding doors. If applicable, the dealer will also update the vehicle’s Owner’s Manual to match the updated equipment. These remedies will be provided at NO CHARGE.

    Phase 2: Phase 2 covers vehicles involved in this recall that are converted for side-entry wheelchair accessibility by an authorized Toyota mobility conversion company. The remedy for these vehicles is still under development. Vehicles involved in Phase 2 will remain in the interim phase until the remedy is available. The remedy applicable to vehicles involved in Phase 1 IS NOT compatible with, and SHOULD NOT be performed on, vehicles involved in Phase 2. Note: Vehicles converted for rear-entry wheelchair accessibility by BraunAbility and Eldorado National/Mobility are included in Phase 1. Vehicles equipped with a Toyota Auto Access Seat are included in Phase 1.

    Covered Vehicles:
    There are approximately 744,400 2011 – 2016 model year Sienna vehicles covered by this Safety Recall. Approximately 1,700 vehicles covered by this Safety Recall were distributed to Puerto Rico.

    Owner Letter Mailing Date:
    Beginning in July 2017, Toyota will send an owner notification letter to owners of vehicles involved in Phase 1.


    Frequently Asked Questions

    What is the condition?

    In the involved vehicles, there is a possibility that, under certain limited conditions, if the sliding door opening operation is impeded, the sliding door motor circuit could be overloaded, opening the fuse for the motor. If this occurs when the door latch is in an unlatched position, the door could open while driving, increasing the risk of injury to a vehicle occupant.

    Under what circumstances may the sliding door opening operation become impeded?
    In the majority of cases, this condition has occurred in cold climate areas when the sliding door becomes frozen with ice, impeding the door opening operation.

    Will Toyota Provide me with a Rental Vehicle?
    Toyota recommends that owners of vehicles affected by G04 turn the main switch off to disable the power sliding door system. If this recommendation is not feasible for the customer’s personal or business needs, a loaner vehicle or alternative transportation though Toyota Rent-A-CAR.

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