Subject: Limited Service Campaign (LSC) E03
2012-2014 Model Year Camry Vehicles Software Update for U760E Torque Converter Shudder
In Toyota's continuing efforts to ensure the best in customer satisfaction, Toyota is launching a Limited Service Campaign (LSC) on 2012-2014 Model Year Camry vehicles. This LSC will cover approximately 795,000 vehicles.
The subject vehicles may exhibit a brief intermittent shudder during torque converter flex lock-up. This shudder may be observed while driving under light throttle conditions between approximately 25-50 Mph. Toyota has developed a new Engine Control software logic to help prevent this condition from occurring.
Limited Service Campaign (LSC) Remedy
Authorized Toyota dealerships are requested to perform a software update at NO CHARGE to the
vehicle’s owner. This LSC will be available until October 31, 2017, and will only be available at an authorized Toyota Dealer.
Owner Notification Mailing Date :
The owner notification will commence in mid-October, 2014, approximately 1 week after the dealer notification.
**** Toyota has now issued a Warranty Extension
Warranty Enhancement Program ZE5 for Certain 2012-2014 Camry's with U760E Torque Converter Shudder.
This Warranty Enhancement Program provides Primary and Secondary Coverage. If the condition is verified, the vehicle will be repaired with a new torque converter, additional pan magnets and updated engine control software under the terms of the Warranty Enhancement Program.
* The Primary Coverage offers warranty enhancement until April 30,2016 with no mileage limitation.
** After the Primary Coverage period ends, the Secondary Coverage is applicable for 8 years from the date of first use or 150,000 miles, whichever occurs first.
There are approximately 984,000 vehicles covered by this warranty enhancement. Please refer to Warranty Policy Bulletin No. POL14-10.