2012 Toyota Avalon Front Seat Belt Buckle Inspection and Replacement Recall J0S

BGroot

Moderator

Subject: Safety Recall J0S– Remedy
2012 Avalon Front Seat Belt Buckle
Inspection and Replacement

On August 29, 2018, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2012 model year Avalon vehicles.

Condition:
Due to a service part manufacturing error, some vehicles may have had a front seat belt buckle replaced with one that does not correctly identify whether the seat belt is buckled. This could affect how the airbag system determines the appropriate airbag deployment method in a crash and could increase the risk of injury to the occupant where the seat belt buckle was replaced.

Remedy:
Any authorized Toyota dealer will inspect both front seat belt buckles and replace them if any buckle is affected by this condition FREE OF CHARGE.

Covered Vehicles:
There are approximately 19,400 vehicles covered by this Safety Recall. There are approximately 20 vehicles involved in this Safety Recall that were distributed to Puerto Rico.

Owner Letter Mailing Date:
Toyota will begin to notify owners in mid-September 2018


Frequently Asked Questions


What is the condition?
Due to a service part manufacturing error, some vehicles may have had a front seat belt buckle replaced with one that does not correctly identify whether the seat belt is buckled. This could affect how the airbag system determines the appropriate airbag deployment method in a crash and could increase the risk of injury to the occupant where the seat belt buckle was replaced.

Are there any warnings that this condition exists?
Yes, if an affected part is installed in the front passenger seat, the vehicle will constantly illuminate
“AIR BAG OFF” indicator lights regardless of seat belt buckle latched condition and occupant weight.
If an affected part is installed at the driver’s seat, there are no warnings.

What is Toyota going to do?
Toyota will send an owner notification by first class mail starting in mid-September 2018, advising owners to make an appointment with their authorized Toyota dealer to have both front seat belt buckles inspected and replaced if any buckle is affected by this condition FREE OF CHARGE.

Which and how many vehicles are covered by this Safety Recall?
There are approximately 19,400 vehicles covered by this Safety Recall

How long will the repair take?
The inspection will take approximately forty-five minutes. If it is determined based on the inspection that the seat belt buckle(s) require replacement, the repair will take approximately one hour. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.

What if I previously paid for repairs related to this Safety Recall?
Reimbursement consideration instructions will be provided in the owner letter

What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1- 888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
 
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