Dread Pirate Roberts

Moderator
Staff member
Please see Special Service Campaign 20TC01

Condition:
There is a possibility that moisture in the air may cause a filter in the vehicle emissions system to degrade. This degradation could cause damage to other parts of the vehicle emission system and illuminate the check engine light (Malfunction Indicator Light).

Remedy:
Any authorized Toyota dealer will inspect the vehicle. Based on this inspection the dealer will repair the air injection pump and install an improved filter, or replace the air injection pump with one that contains an improved filter, as needed, FREE OF CHARGE. The dealer will also replace the air switching valves in the vehicle emissions system FREE OF CHARGE

Covered Vehicles:
There are approximately 78,900 vehicles covered by this Special Service Campaign. Approximately 1,250 vehicles involved in this Special Service Campaign were distributed to Puerto Rico.

Owner Letter Mailing Date:
Toyota will begin to notify owners in Early June 2020.

Salvage Title Vehicles:
Every attempt should be made to complete an open Special Service Campaign when circumstances permit, unless noted otherwise in the SSC dealer letter.


Frequently Asked Questions

What is the condition?

There is a possibility that moisture in the air may cause a filter in the vehicle emissions system to degrade. This degradation could cause damage to other parts of the vehicle emission system and illuminate the check engine light (Malfunction Indicator Light).

What parts of the vehicle emissions system are affected and what is their function?
The degradation of the filter in the air injection pump could damage the air injection pump and the air switching valves. These parts are designed to pump fresh air into the exhaust stream during a cold engine start. This helps speed up the catalytic converter warm up time and helps reduce cold start emissions.

Are there any warnings that this condition exists?
Yes. If the condition has occurred, the check engine light (Malfunction Indicator light) will illuminate.
Note: It is possible for the check engine light above to be illuminated for other reasons, unrelated to this Special Service Campaign.

What is Toyota going to do?
Toyota will send an owner notification by first class mail starting in Early June 2020, advising owners to make an appointment with their authorized Toyota dealer. Any authorized Toyota dealer will inspect the vehicle. Based on this inspection the dealer will repair the air injection pump and install an improved filter, or replace the air injection pump with one that contains an improved filter, as needed, FREE OF CHARGE. The dealer will also replace the air switching valves in the vehicle emissions system FREE OF CHARGE.

NOTE (Customers who live in the state of California)
The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Special Service Campaign, the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Special Service Campaign completed.

Your Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form, because the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process.

Which and how many vehicles are covered by this Special Service Campaign?
There are approximately 78,900 vehicles covered by this Special Service Campaign

Are there any other Lexus/Toyota/Scion vehicles covered by this Special Service Campaign in the U.S.?
No, there are no other Lexus/Toyota/Scion vehicles covered by this Special Service Campaign.

How long will the repair take?
The repair takes approximately one hour. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.

What if I previously paid for repairs related to this Special Service Campaign?
Reimbursement consideration instructions will be provided in the owner letter.

What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
 
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