MG
Moderator
Please see T-SB-0003-21
Applicability:
2012 - 2017 Prius V
2010 - 2015 Prius
SUPERSESSION NOTICE:
The information contained in this bulletin supersedes Service Bulletin No. T-SB-0036-16.
Warranty Information section has been updated. Service Bulletin No. T-SB-0036-16 is obsolete and any printed versions should be discarded.
Introduction:
Some 2010 – 2015 model year Prius and 2012 – 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition.
APPLICABLE WARRANTY:
This repair is covered under the Toyota Hybrid System Warranty. This warranty is in effect for 96 months or 100,000 miles, whichever occurs first, from the vehicle’s in-service date.
Warranty application is limited to occurrence of the specified condition described in this bulletin.
For 2004 – 2017 model year Prius vehicles that are registered and normally operated in California, Arizona (2012 model year only), Connecticut (starting with 2005 model year), Maine (starting with 2004 model year), Maryland (starting with 2011 model year), Massachusetts (starting with 2004 model year), New Hampshire (2005 model year – 2009 model year only), New Jersey (starting with 2005 model year), New Mexico (2010 – 2011 model year only), New York (beginning with 2004 model year with ZE models only; all models starting with 2016 model year), Oregon (starting with 2008 model year), Rhode Island (starting with 2005 model year), and Vermont (starting with 2004 model year) – Partial Zero Emission Vehicle (PZEV) Emission Warranty Coverage is in effect for 15 years or 150,000 miles, from the vehicle’s in-service date, whichever occurs first. (Please reference Warranty Policy Bulletin POL14-09 for additional information)
Repair Procedure:
1. Confirm the condition exists. A. Are DTCs P0A94, P324E, P0A1A, and/or P3004 stored?
YES — Continue to substep B.
NO — This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual.
B. Does the vehicle exhibit physical damage to the inverter assembly with converter in the location shown?
YES — Continue to step 2
NO — Go to step 3.
2. Replace the inverter assembly with converter
3. Determine the correct components to replace based on the inverter assembly with converter type, DTC, and information code
4. Repair the inverter assembly with converter.
5. Clear ANY DTCs and confirm the condition is no longer present.
Applicability:
2012 - 2017 Prius V
2010 - 2015 Prius
SUPERSESSION NOTICE:
The information contained in this bulletin supersedes Service Bulletin No. T-SB-0036-16.
Warranty Information section has been updated. Service Bulletin No. T-SB-0036-16 is obsolete and any printed versions should be discarded.
Introduction:
Some 2010 – 2015 model year Prius and 2012 – 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition.
APPLICABLE WARRANTY:
This repair is covered under the Toyota Hybrid System Warranty. This warranty is in effect for 96 months or 100,000 miles, whichever occurs first, from the vehicle’s in-service date.
Warranty application is limited to occurrence of the specified condition described in this bulletin.
For 2004 – 2017 model year Prius vehicles that are registered and normally operated in California, Arizona (2012 model year only), Connecticut (starting with 2005 model year), Maine (starting with 2004 model year), Maryland (starting with 2011 model year), Massachusetts (starting with 2004 model year), New Hampshire (2005 model year – 2009 model year only), New Jersey (starting with 2005 model year), New Mexico (2010 – 2011 model year only), New York (beginning with 2004 model year with ZE models only; all models starting with 2016 model year), Oregon (starting with 2008 model year), Rhode Island (starting with 2005 model year), and Vermont (starting with 2004 model year) – Partial Zero Emission Vehicle (PZEV) Emission Warranty Coverage is in effect for 15 years or 150,000 miles, from the vehicle’s in-service date, whichever occurs first. (Please reference Warranty Policy Bulletin POL14-09 for additional information)
Repair Procedure:
1. Confirm the condition exists. A. Are DTCs P0A94, P324E, P0A1A, and/or P3004 stored?
YES — Continue to substep B.
NO — This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual.
B. Does the vehicle exhibit physical damage to the inverter assembly with converter in the location shown?
YES — Continue to step 2
NO — Go to step 3.
2. Replace the inverter assembly with converter
3. Determine the correct components to replace based on the inverter assembly with converter type, DTC, and information code
4. Repair the inverter assembly with converter.
5. Clear ANY DTCs and confirm the condition is no longer present.