2013-2017 RAV4 Power Back Door Actuator Mount Separation

Lewis

Moderator
Staff member
Some 2013 – 2017 model year RAV4 and 2016 – 2017 model year RAV4 HV vehicles may
exhibit a condition in which the LH or RH power back door actuator (power back door unit
assembly set) separates from the ball mount bracket (back door damper stay bracket) on the
hatch or body side. Additionally, wiring on the actuator may be damaged, causing the power back
door to become inoperative with DTCs B2226, B2227, B2228, or B2229 present. Follow the
Repair Procedure in bulletin 0275-17 to address this condition.

This repair is covered under the Toyota Basic Warranty. This warranty is in effect for
36 months or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
 
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