Some 2014 – 2016 model year Highlander and Highlander HV vehicles may exhibit a condition in
which the door handle material insert of the driver or passenger side door panels is creased,
wrinkly, or has started peeling. This condition can occur on either the front or rear door panels
and is NOT exclusive to any specific color code.
The Service Bulletin ONLY applies to the door handle material insert. Follow the procedure in bulletin 0167-16 to address this condition and replace the Front Door Panel Trim.
This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.