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2017-2018 Toyota Tundra, Tacoma, Sienna Load Carrying Capacity Modification Label Recall H0Z
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<blockquote data-quote="MG" data-source="post: 3230" data-attributes="member: 941"><p><strong>Subject:</strong> Safety Recall H0Z</p><p>2017 Sienna, Tacoma Vehicles</p><p>2017 – 2018 4Runner, Tundra Vehicles</p><p>2018 Highlander, RAV4 Vehicles</p><p>Load Carrying Capacity Modification Label – Incorrect Information</p><p></p><p>On December 20, 2017, Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2017 Sienna and Tacoma, certain 2017 – 2018 Model Year 4Runner and Tundra, and certain 2018 Model Year Highlander and RAV4 vehicles.</p><p></p><p><strong>Condition:</strong></p><p>Due to a software programming error, the involved vehicles received load carrying capacity modification labels with incorrect information. As a result, the involved vehicles do not meet the Federal Motor Vehicle Safety Standard (FMVSS) requirements for these labels. A vehicle which is loaded beyond its load carrying capacity may have an increased risk of a crash.</p><p></p><p><strong>Remedy:</strong></p><p>For all retailed vehicles, a new label with corrected information will be provided at no cost to customers. Some of these customers may come in to an authorized Toyota dealer for assistance in replacing the label. For vehicles in dealership stock, a new label will be provided to the dealership immediately after campaign launch.</p><p></p><p><strong>Covered Vehicles:</strong></p><p>There are approximately 600 vehicles covered by this Safety (Noncompliance) Recall. No vehicles covered by this Safety (Noncompliance) Recall were distributed to Puerto Rico.</p><p></p><p><strong>Owner Letter Mailing Date:</strong></p><p>Toyota will begin to notify owners in mid-January 2018</p><p></p><p></p><p><strong><span style="color: #ff0000">Frequently Asked Questions</span></strong></p><p><strong></strong></p><p><strong>What is the condition?</strong></p><p>Due to a software programming error, the involved vehicles received load carrying capacity modification labels with incorrect information. As a result, the involved vehicles do not meet the Federal Motor Vehicle Safety Standard (FMVSS) requirements for these labels. A vehicle which is loaded beyond its load carrying capacity may have an increased risk of a crash.</p><p></p><p><strong>What is the load carrying capacity modification label?</strong></p><p>This is a label placed in the driver’s door jamb that shows the amount of reduced carrying capacity due to the addition of any factory, distributor, or dealer vehicle modifications.</p><p></p><p><strong>What is Toyota going to do?</strong></p><p>Toyota will send, starting in mid-January 2018, an owner notification by first class mail, that includes a new</p><p>label with corrected information, and instructions for installing this label on the vehicle. If a customer feels</p><p>uncomfortable installing this label, any authorized Toyota dealer can install this label free of charge.</p><p></p><p><strong>How long will the repair take?</strong></p><p>The repair takes approximately 15 minutes. If brought to a dealer, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.</p><p></p><p><strong>What if I have additional questions or concerns?</strong></p><p>If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.</p></blockquote><p></p>
[QUOTE="MG, post: 3230, member: 941"] [B]Subject:[/B] Safety Recall H0Z 2017 Sienna, Tacoma Vehicles 2017 – 2018 4Runner, Tundra Vehicles 2018 Highlander, RAV4 Vehicles Load Carrying Capacity Modification Label – Incorrect Information On December 20, 2017, Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2017 Sienna and Tacoma, certain 2017 – 2018 Model Year 4Runner and Tundra, and certain 2018 Model Year Highlander and RAV4 vehicles. [B]Condition:[/B] Due to a software programming error, the involved vehicles received load carrying capacity modification labels with incorrect information. As a result, the involved vehicles do not meet the Federal Motor Vehicle Safety Standard (FMVSS) requirements for these labels. A vehicle which is loaded beyond its load carrying capacity may have an increased risk of a crash. [B]Remedy:[/B] For all retailed vehicles, a new label with corrected information will be provided at no cost to customers. Some of these customers may come in to an authorized Toyota dealer for assistance in replacing the label. For vehicles in dealership stock, a new label will be provided to the dealership immediately after campaign launch. [B]Covered Vehicles:[/B] There are approximately 600 vehicles covered by this Safety (Noncompliance) Recall. No vehicles covered by this Safety (Noncompliance) Recall were distributed to Puerto Rico. [B]Owner Letter Mailing Date:[/B] Toyota will begin to notify owners in mid-January 2018 [B][COLOR=#ff0000]Frequently Asked Questions[/COLOR] What is the condition?[/B] Due to a software programming error, the involved vehicles received load carrying capacity modification labels with incorrect information. As a result, the involved vehicles do not meet the Federal Motor Vehicle Safety Standard (FMVSS) requirements for these labels. A vehicle which is loaded beyond its load carrying capacity may have an increased risk of a crash. [B]What is the load carrying capacity modification label?[/B] This is a label placed in the driver’s door jamb that shows the amount of reduced carrying capacity due to the addition of any factory, distributor, or dealer vehicle modifications. [B]What is Toyota going to do?[/B] Toyota will send, starting in mid-January 2018, an owner notification by first class mail, that includes a new label with corrected information, and instructions for installing this label on the vehicle. If a customer feels uncomfortable installing this label, any authorized Toyota dealer can install this label free of charge. [B]How long will the repair take?[/B] The repair takes approximately 15 minutes. If brought to a dealer, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time. [B]What if I have additional questions or concerns?[/B] If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time. [/QUOTE]
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