2017 Toyota Tundra Crew Max Left Rear Seat Mounting Bolts Recall J0I

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Subject: Safety (Noncompliance) Recall J0I
2017 Model Year Tundra Crew Max Left Rear Seat Mounting Bolts

On February 20, 2018, Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2017 model year Tundra vehicles

Condition:
In the involved vehicles with second row seats, there is a possibility that one or more of the bolts attaching the left rear seat to the floor may not have been properly fastened. A seat with improperly fastened bolts may lead to an increased risk of injury in the event of a crash

Remedy:
Any authorized Toyota dealer will properly tighten the left rear seat mounting bolts at NO CHARGE to the vehicle owner

Covered Vehicles:
There are approximately 8,800 vehicles covered by this Safety (Noncompliance) Recall. There are 3 vehicles in Puerto Rico involved in this Safety (Noncompliance) Recall

Owner Letter Mailing Date:
Toyota will begin to notify owners in mid-March 2018


Frequently Asked Questions

What is the condition?
In the involved vehicles with second row seats, there is a possibility that one or more of the bolts attaching the left rear seat to the floor may not have been properly fastened. A seat with improperly fastened bolts may lead to an increased risk of injury in the event of a crash.

Are there any warnings that this condition exists?
If this condition exists, customers may experience a rattling noise from the left rear seat while driving.

What is Toyota going to do?
Toyota will send an owner notification by first class mail starting in mid-March 2018, advising owners to make an appointment with their authorized Toyota dealer to have the left rear seat mounting bolts properly tightened at NO CHARGE to the vehicle owner.

Which and how many vehicles are covered by this Safety (Noncompliance) Recall?
There are approximately 8,800 vehicles covered by this Safety (Noncompliance) Recall.

How long will the repair take?
The repair takes approximately one hour. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.

What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1- 888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time
 
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