MG
Moderator
Please see Recall 21TA09
Check here to see if this Recall applies to your Toyota vehicle
2018-2019 Model Year Camry Sudden Loss of Power Braking Assist May Occur
On November 17, 2021, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2018-2019 model year Camry vehicles.
Condition:
The subject vehicles have a system that provides power brake assist when the driver depresses the brake pedal. Specific components in a part of this system can prematurely wear and could lead to a sudden loss of power braking assist. Non-power assisted braking will remain functional. However, a sudden loss of power braking assist while driving could increase the risk of a crash.
Remedy:
Any authorized Toyota dealer will inspect the vacuum pump assembly and repair or replace it, FREE OF CHARGE. In the rare case that the condition has occurred at the time of inspection, the Toyota dealer will repair or replace any other damaged parts caused by the condition, FREE OF CHARGE.
Covered Vehicles:
There are approximately 227,490 vehicles covered by this Safety Recall. Approximately 349 vehicles involved in this Safety Recall were distributed to Puerto Rico.
Owner Letter Mailing Date:
Toyota will begin to notify owners about the remedy in mid-May 2022
Loaner Vehicle or Alternative Transportation Reimbursement Procedure
If a customer is uncomfortable driving their vehicle until the remedy is available, a loaner vehicle or alternative transportation through Toyota Rent-A-CAR (TRAC) can be claimed for $42 per day
Customer Reimbursement Reimbursement consideration instructions will be included in the owner letter.
Salvage Title Vehicles:
Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter.
Frequently Asked Questions
What is the condition?
The subject vehicles have a system that provides power brake assist when the driver depresses the brake pedal. Specific components in a part of this system can prematurely wear and could lead to a sudden loss of power braking assist. Non-power assisted braking will remain functional. However, a sudden loss of power braking assist while driving could increase the risk of a crash.
Are there any warnings that this condition exists?
No. However, if the condition occurs, the driver may observe increased brake pedal effort, warning light illumination and/or an audible chime.
What should I do if my vehicle presents the condition?
If increased brake pedal effort, warning light illumination and/or audible chimes are observed, the driver should pull over and stop the vehicle in a safe area at the earliest opportunity. The driver should then contact his/her local Toyota dealer for assistance.
What is Toyota going to do?
Toyota will send an owner notification by first class mail starting in mid-May, 2022 advising owners to make an appointment with their authorized Toyota dealer. The Toyota dealer will inspect the vacuum pump assembly and repair or replace it, FREE OF CHARGE. In the rare case that the condition has occurred at the time of inspection, the Toyota dealer will repair or replace any other damaged parts caused by the condition, FREE OF CHARGE.
How long will the repair take?
The repair takes approximately one hour in most cases. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time. In the rare case that the condition has occurred, the repair may take longer depending on which other parts were damaged by the condition. Your dealer can advise you on the expected repair time for the additional repairs based on the vehicles condition.
Which and how many vehicles are covered by this Safety Recall?
There are approximately 227,490 vehicles covered by this Safety Recall.
What if I previously paid for repairs related to this Safety Recall?
Reimbursement consideration instructions will be provided in the owner letter.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.
Check here to see if this Recall applies to your Toyota vehicle
2018-2019 Model Year Camry Sudden Loss of Power Braking Assist May Occur
On November 17, 2021, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2018-2019 model year Camry vehicles.
Condition:
The subject vehicles have a system that provides power brake assist when the driver depresses the brake pedal. Specific components in a part of this system can prematurely wear and could lead to a sudden loss of power braking assist. Non-power assisted braking will remain functional. However, a sudden loss of power braking assist while driving could increase the risk of a crash.
Remedy:
Any authorized Toyota dealer will inspect the vacuum pump assembly and repair or replace it, FREE OF CHARGE. In the rare case that the condition has occurred at the time of inspection, the Toyota dealer will repair or replace any other damaged parts caused by the condition, FREE OF CHARGE.
Covered Vehicles:
There are approximately 227,490 vehicles covered by this Safety Recall. Approximately 349 vehicles involved in this Safety Recall were distributed to Puerto Rico.
Owner Letter Mailing Date:
Toyota will begin to notify owners about the remedy in mid-May 2022
Loaner Vehicle or Alternative Transportation Reimbursement Procedure
If a customer is uncomfortable driving their vehicle until the remedy is available, a loaner vehicle or alternative transportation through Toyota Rent-A-CAR (TRAC) can be claimed for $42 per day
Customer Reimbursement Reimbursement consideration instructions will be included in the owner letter.
Salvage Title Vehicles:
Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter.
Frequently Asked Questions
What is the condition?
The subject vehicles have a system that provides power brake assist when the driver depresses the brake pedal. Specific components in a part of this system can prematurely wear and could lead to a sudden loss of power braking assist. Non-power assisted braking will remain functional. However, a sudden loss of power braking assist while driving could increase the risk of a crash.
Are there any warnings that this condition exists?
No. However, if the condition occurs, the driver may observe increased brake pedal effort, warning light illumination and/or an audible chime.
What should I do if my vehicle presents the condition?
If increased brake pedal effort, warning light illumination and/or audible chimes are observed, the driver should pull over and stop the vehicle in a safe area at the earliest opportunity. The driver should then contact his/her local Toyota dealer for assistance.
What is Toyota going to do?
Toyota will send an owner notification by first class mail starting in mid-May, 2022 advising owners to make an appointment with their authorized Toyota dealer. The Toyota dealer will inspect the vacuum pump assembly and repair or replace it, FREE OF CHARGE. In the rare case that the condition has occurred at the time of inspection, the Toyota dealer will repair or replace any other damaged parts caused by the condition, FREE OF CHARGE.
How long will the repair take?
The repair takes approximately one hour in most cases. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time. In the rare case that the condition has occurred, the repair may take longer depending on which other parts were damaged by the condition. Your dealer can advise you on the expected repair time for the additional repairs based on the vehicles condition.
Which and how many vehicles are covered by this Safety Recall?
There are approximately 227,490 vehicles covered by this Safety Recall.
What if I previously paid for repairs related to this Safety Recall?
Reimbursement consideration instructions will be provided in the owner letter.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.