2018 Lexus LS 500 and LS 500h Vehicles Possible Partial Tread Separation of Run-Flat Tires Recall KLC

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Please see Recall KLC

2018 Lexus LS 500 and LS 500h Vehicles
Possible Partial Tread Separation of Run-Flat Tires

On February 27, 2019, Lexus filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on Certain 2018 Model Year LS 500 and LS 500h vehicles.

Condition:
The involved vehicles are equipped with run-flat tires that were assembled to the wheels improperly. There is a possibility that a crack could develop on the sidewall reinforcement layer of the tires. Under certain driving conditions, portions of the tire tread layer could separate, causing a reduction of vehicle stability and increasing the risk of a crash.

Remedy:
Any authorized Lexus dealer will replace all four tires FREE OF CHARGE, if one or more tires are run-flat tires and the tires are manufactured by a specific tire supplier.

Covered Vehicles:
There are approximately 6,300 vehicles covered by this Safety Recall. Approximately 10 vehicles involved in this Safety Recall were distributed to Puerto Rico.

Owner Letter Mailing Date:
Lexus will notify owners in late April 2019 via the Notification application within the vehicle’s head unit. Owner Letters, via first class mail, will commence after the notifications have been sent.


Frequently Asked Questions

What is the condition?

The involved vehicles are equipped with run-flat tires that were assembled to the wheels improperly. There is a possibility that a crack could develop on the sidewall reinforcement layer of the tires. Under certain driving conditions, portions of the tire tread layer could separate, causing a reduction of vehicle stability and increasing the risk of a crash.

What is a run-flat tire?
A run-flat tire is a tire with a hard rubber layer for reinforcement on the inner side of the tire sidewall. This can allow the continuation of driving for a certain distance at a given speed even if the air pressure reduces to zero due to a puncture or other means.

Are there any warnings that this condition exists?
No. However, if the condition is present, abnormal noise and vibration may occur

What is Lexus going to do?
Any authorized Lexus dealer will replace all four tires FREE OF CHARGE, if one or more tires ae run-flat tires and the tires are manufactured by a specific tire supplier.

Which and how many vehicles are covered by this Safety Recall?
There are approximately 6,300 vehicles covered by this Safety Recall.

How long will the repair take?
The repair takes approximately three hours. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.

What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Lexus Guest Experience Center at (1-800-255-3987) - Monday through Friday, 7:00 am to 7:00 pm, Saturday 8:00 am to 5:00 pm Central Time.
 
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