Subject: Limited Service Campaign H0L
2018 Model Year C-HR
Electronic Parking Brake Switch Cover
Program Details:
Momentary activation of the electronic parking brake (EPB) can occur in limited circumstances if the driver moves the shift lever from the drive position into the manual downshift position when a rigid object of a specific size is placed in the EPB switch finger well. Momentary activation while driving will result in the vehicle slowing slightly, warning lights appearing on the instrument panel, a “PKB Applied” display message, and audible buzzing.
This Limited Service Campaign will be available until 09/30/2020, and is only available at an authorized Toyota dealer.
Any authorized Toyota dealer will install a cover to reduce the size of the EPB switch opening.
Covered Vehicles:
There are approximately 20,600 vehicles covered by this Limited Service Campaign. Approximately 1,400 vehicles involved in this Limited Service Campaign were distributed to Puerto Rico.
Owner Letter Mailing Date:
Toyota will begin to notify owners in late September 2017.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
2018 Model Year C-HR
Electronic Parking Brake Switch Cover
Program Details:
Momentary activation of the electronic parking brake (EPB) can occur in limited circumstances if the driver moves the shift lever from the drive position into the manual downshift position when a rigid object of a specific size is placed in the EPB switch finger well. Momentary activation while driving will result in the vehicle slowing slightly, warning lights appearing on the instrument panel, a “PKB Applied” display message, and audible buzzing.
This Limited Service Campaign will be available until 09/30/2020, and is only available at an authorized Toyota dealer.
Any authorized Toyota dealer will install a cover to reduce the size of the EPB switch opening.
Covered Vehicles:
There are approximately 20,600 vehicles covered by this Limited Service Campaign. Approximately 1,400 vehicles involved in this Limited Service Campaign were distributed to Puerto Rico.
Owner Letter Mailing Date:
Toyota will begin to notify owners in late September 2017.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.