MG
Moderator
Subject: Safety Recall J0M – Remedy
2018 Model Year Camry Vehicles Oversized Pistons
On March 28, 2018, Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2018 model year Camry vehicles.
Condition:
The involved vehicle's engine may be equipped with pistons from a particular production period that were produced with a different diameter larger than the specifications. In certain conditions, this may cause the vehicle to run rough, create an abnormal sound, emit smoke from the exhaust, and illuminate warning lights and messages. In some cases, a reduction of power may occur and the engine could stop running. A vehicle's engine which stops while driving at higher speeds can increase the risk of a crash.
Remedy:
Toyota is currently preparing the remedy. The remedy, when available, will involve an inspection of the pistons and, IF NECESSARY, replacement of the engine assembly at NO CHARGE to the customer.
Covered Vehicles:
There are approximately 1,700 vehicles covered by this Safety Recall. There are no vehicles which were distributed to Puerto Rico.
Owner Letter Mailing Date:
Toyota will notify owners by late May 2018.
Frequently Asked Questions
What is the condition?
The involved vehicle’s engine may be equipped with pistons from a particular production period that were produced with a diameter larger than the specification. In certain conditions, this may cause the vehicle to run rough, create an abnormal sound, emit smoke from the exhaust, and illuminate warning lights and messages. In some cases, a reduction of power may occur and the engine could stop running. A vehicle’s engine which stops while driving at higher speeds can increase the risk of a crash.
What are the symptoms of this condition?
If the condition occurs, this may cause the vehicle to run rough, create an abnormal sound, emit smoke from the exhaust, and/or illuminate warning lights and display messages. Over time, this condition may result in stopping of the engine.
What is Toyota going to do?
The remedy will involve an inspection of the pistons and, IF NECESSARY, replacement of the engine assembly at NO CHARGE to the customer.
Which and how many vehicles are covered by this Safety Recall?
There are approximately 1,700 vehicles covered by this Safety Recall. There are no vehicles which were distributed to Puerto Rico.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
