2019-2022 Toyota Rav4 and Rav4 Prime Sloshing or Splashing Noise From Inside One or More Door Panels T-SB-0084-21

MG

Moderator
Please see T-SB-0084-21

Applicability:
2021-2022 Toyota RAV4 Prime
2019 - 2022 RAV4, RAV4 Hybrid

Introduction:
Some 2019 – 2022 model year RAV4 and RAV4 Hybrid, and 2021 – 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition is caused by a cavity wax/debris/substance that may block door drain holes and restrict water from draining properly. Follow the Repair Procedure in this bulletin to address this condition.


Warranty Information:
R & R ALL Four Door Weather Strip Mouldings

APPLICABLE WARRANTY:
This repair is covered under the Toyota Standard Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle’s in-service date. Warranty application is limited to occurrence of the specified condition described in this bulletin.

Parts Information:
67863-0R040, 67864-0R040, 67873-0R040, 67874-0R040

Repair Procedure:
1. Does the vehicle exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking?
YES — Go to step 3
NO — Continue to step 2

2. Lift the weatherstrip moulding in the bottom of one of the doors exhibiting the condition and check for the condition of ALL three drain holes. Is there excessive cavity wax/debris/substance blocking the door drain holes and restricting water from draining properly?
YES — Continue to step 3
NO — This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual.

3. Remove the bottom door weatherstrip moulding from ALL four doors (front left, front right, rear left, and rear right).
A. Use the plastic clip removal tool to disengage the clips from the front doors and remove the front door No. 2 weatherstrip moulding
B. Use the plastic clip removal tool to disengage the clips from the rear doors and remove the rear door No. 5 weatherstrip moulding.

4. Use high pressure water to clean ALL debris from the weatherstrip mouldings and drain holes from ALL four doors.

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5. BEFORE reinstalling the front door weatherstrip mouldings trim the inner lip of the weatherstrip mouldings for ALL front doors to prevent debris build up in the future.
A. Measure 27 mm from clip No. 4 from the rear edge of the molding (right).
B. Cut the inner lip of the weatherstrip moulding with the following dimensions: Length: 20 mm Height: 10 mm

6. BEFORE reinstalling the rear door weatherstrip mouldings, trim the inner lip of the weatherstrip mouldings for ALL rear doors to prevent debris build up in the future.
A. Measure 37 mm from clip No. 3 from the front edge of the molding (left).
B. Cut the inner lip of the weatherstrip moulding with the following dimensions: Length: 20 mm Height: 10 mm

7. Reinstall the weatherstrip moulding back on ALL doors.
A. Reinstall the front door No. 2 weatherstrip mouldings by reinstalling the clips.
B. Reinstall the rear door No. 5 weatherstrip mouldings by reinstalling the clips.

8. Ensure the cut window on the weatherstrip moulding and the drain hole align properly.

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9. Pour water into the repaired doors to confirm the drain holes are working properly.

10. Open and close the repaired doors and test-drive the vehicle to ensure the condition no longer exists.
 
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