MG
Moderator
Please see Recall 20TA13
Check here to see if this Recall applies to your Toyota vehicle
2020 BMW Supra Headlamp Adjustment Plugs Installed in Incorrect Locations
On August 27, 2020, BMW filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on 2020 model year Supra vehicles.
Condition:
The plug which covers the headlamp’s horizontal adjustment mechanism may have been inserted into the space for the vertical plug, and vice-versa. This can enable horizontal adjustment of the headlamp beam and may not meet a Federal requirement.
Remedy:
Any authorized Toyota dealer will remove and reinstall the vertical and horizontal headlamp adjustment plugs into the correct positions FREE OF CHARGE.
Covered Vehicles:
There are approximately 1,500 vehicles covered by this Safety (Noncompliance) Recall. Approximately 50 vehicles involved in this Safety (Noncompliance) Recall were distributed to Puerto Rico.
Owner Letter Mailing Date:
Toyota will begin to notify owners in mid-September 2020.
Frequently Asked Questions
What is the condition?
The plug which covers the headlamp’s horizontal adjustment mechanism may have been inserted into the space for the vertical plug, and vice-versa. This can enable horizontal adjustment of the headlamp beam and may not meet a Federal requirement.
Are there any warnings that this condition exists?
There are no warnings that the headlamp adjustment plugs have been installed in the incorrect locations.
What is Toyota going to do?
Toyota will send an owner notification by first class mail starting in mid-September 2020, advising owners to make an appointment with their authorized Toyota dealer to have the headlamp adjustment plugs removed and reinstalled into the correct positions FREE OF CHARGE.
Which and how many vehicles are covered by this Safety (Noncompliance) Recall?
There are approximately 1,500 vehicles covered by this Safety (Noncompliance) Recall.
How long will the repair take?
The repair takes approximately forty-five minutes. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.
Check here to see if this Recall applies to your Toyota vehicle
2020 BMW Supra Headlamp Adjustment Plugs Installed in Incorrect Locations
On August 27, 2020, BMW filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on 2020 model year Supra vehicles.
Condition:
The plug which covers the headlamp’s horizontal adjustment mechanism may have been inserted into the space for the vertical plug, and vice-versa. This can enable horizontal adjustment of the headlamp beam and may not meet a Federal requirement.
Remedy:
Any authorized Toyota dealer will remove and reinstall the vertical and horizontal headlamp adjustment plugs into the correct positions FREE OF CHARGE.
Covered Vehicles:
There are approximately 1,500 vehicles covered by this Safety (Noncompliance) Recall. Approximately 50 vehicles involved in this Safety (Noncompliance) Recall were distributed to Puerto Rico.
Owner Letter Mailing Date:
Toyota will begin to notify owners in mid-September 2020.
Frequently Asked Questions
What is the condition?
The plug which covers the headlamp’s horizontal adjustment mechanism may have been inserted into the space for the vertical plug, and vice-versa. This can enable horizontal adjustment of the headlamp beam and may not meet a Federal requirement.
Are there any warnings that this condition exists?
There are no warnings that the headlamp adjustment plugs have been installed in the incorrect locations.
What is Toyota going to do?
Toyota will send an owner notification by first class mail starting in mid-September 2020, advising owners to make an appointment with their authorized Toyota dealer to have the headlamp adjustment plugs removed and reinstalled into the correct positions FREE OF CHARGE.
Which and how many vehicles are covered by this Safety (Noncompliance) Recall?
There are approximately 1,500 vehicles covered by this Safety (Noncompliance) Recall.
How long will the repair take?
The repair takes approximately forty-five minutes. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central Time.