2020 Toyota Corolla Vehicles Engine ECU Software Update Special Service Campaign 22TC07

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Please see Special Service Campaign (SSC) 22TC07 (Link Needed)

2020 Toyota Corolla Vehicles Engine ECU Software Update

Condition:

Due to certain programing in the engine ECU, under certain conditions, the vehicle may stall at low speeds when accelerating from a stop. If this low-speed vehicle stall occurs, steering and braking are not impacted, and the vehicle can be restarted immediately.

Note: this condition may cause DTC P1603 to be present in DTC history. However, it will not cause the MIL to illuminate

Remedy:
Any authorized Toyota dealer will update the software in the engine ECU FREE OF CHARGE

Covered Vehicles:

There are approximately 215,300 vehicles covered by this Special Service Campaign. There are approximately 3,600 vehicles in Puerto Rico involved in this Special Service Campaign.

Owner Letter Mailing Date:
Toyota will begin to notify owners in mid-July 2022. A sample of the owner notification letter has been included for your reference.

Salvage Title Vehicles:
Every attempt should be made to complete an open Special Service Campaign when circumstances permit, unless noted otherwise in the SSC dealer letter.
For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”.


Frequently Asked Questions

What is the condition?

Due to certain programing in the engine ECU, under certain conditions, the vehicle may stall at low speeds when accelerating from a stop. If this low-speed vehicle stall occurs, steering and braking are not impacted, and the vehicle can be restarted immediately

Are there any symptoms of this condition?
If the condition happens, the vehicle may stall at a low speed (usually less than 5 MPH) after accelerating from a stop. Steering and braking are not impacted and the vehicle can be restarted.

What is Toyota going to do?
Toyota will send, starting in mid-July 2022, an owner notification by first class mail advising owners to make an appointment with their authorized Toyota dealer to have the engine ECU software updated FREE OF CHARGE.

NOTE (Customers who live in the state of California):
The state of California requires the completion of Safety Recalls / Service Campaigns on emission related parts prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the completion of this FREE Special Service Campaign, the California Air Resources Board (CARB) will not allow your vehicle to be registered. State of California Regulations require Toyota to provide the Department of Motor Vehicles with a record of all vehicles that have not had the Special Service Campaign completed.

Your Toyota dealer will provide you with a Vehicle Emissions Recall Proof of Correction Form after the campaign has been completed. Please ensure you retain this form, because the DMV may require that you supply proof that the campaign has been completed during your vehicle registration renewal process.

Which and how many vehicles are covered by this Special Service Campaign?
There are approximately 215,300 vehicles covered by this Special Service Campaign

How long will the repair take?
The service should take approximately 45 minutes. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period.

What if I previously paid for repairs related to this Special Service Campaign?
Reimbursement consideration instructions will be provided in the owner letter.

What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.
 
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