2021 Toyota Supra - B58 6 Cylinder Engine Engine oil level low, Oil level at minimum T-TT-0642-21 Revision 1

MG

Moderator
Please see T-TT-0642-21 Revision 1

APPLICABLE VEHICLES:
2021 Toyota Supra

CONDITION:
Customers may state the vehicle has oil consumption or certain warnings have illuminated stating low oil, “Oil level at minimum, add one quart” as stated on MID.

RECOMMENDATIONS:
Please interview the customer to gather the following information:
- Is this the first time the customer has stated the vehicle’s oil is low?
- Has any oil been added to the vehicle?
- How do they drive the vehicle? Aggressive, Moderate, Easy
- Where do they drive mostly? Highways, city, racetracks
- Frequency of driving per week?
- Average miles on daily trips?
- Average length of time for each trip?

Once this information has been gathered, please create a TAS case, including the information above, and contact TAS for instruction prior to diagnosing or repairing of the vehicle. If it is a weekend or holiday, continue with diagnosis and repair. Please save all parts and/or details and contact TAS on the next available workday.

 
H

Henry Swartz

Guest
I worked for Toyota for 41 years and my Brother has worker for Toyota 44 years. I bought a 2021 Supra in April 2021, It used the first quart of oil at 3,821 miles and the second quart only 2,181 miles later. I will not allow Toyota to do any engine work or engine replacement. I have filed all necessary complaints with Toyota. So far they have offered me an Extended Warranty . Toyota USA is going to contact me within 30 days.
 
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