Please see Recall 22TA01
You can check the status of any Recall on your Toyota here.
On January 26th, 2022, Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2021 model year Venza Hybrid vehicles.
Condition:
The rear turn signal lamp bulbs in the involved vehicles can temporarily become dim or deactivate after exposure to conditions such as heavy rain or car washing that causes condensation to form in the rear turn signal lamp. This condition may not meet certain federal safety requirements and may cause drivers in following vehicles to not know that the turn signal or the hazard lights have been activated, leading to an increased risk of a crash.
Remedy:
Toyota dealers will replace both rear turn signal LED bulbs with improved ones FREE OF CHARGE, and if necessary, replace the rear turn signal lamp assemblies to fit with the improved bulbs FREE OF CHARGE.
Covered Vehicles:
There are approximately 41,500 vehicles covered by this Safety (Noncompliance) Recall. Approximately 150 vehicles involved in this Safety (Noncompliance) Recall were distributed to Puerto Rico.
Owner Letter Mailing Date:
Toyota will begin to notify owners in late June 2022.
Head Unit Notifications:
Head unit notifications are electronic messages that are displayed in the vehicle’s audio system screen. Customers who receive head unit notification regarding this Safety (Noncompliance) Recall are requested to schedule an appointment with their authorized dealer to have this Safety Recall completed.
When these messages are received by the vehicle’s Data Communication Module, the head unit will display a pop-up prompt stating that the vehicle has a new Safety (Noncompliance) Recall. The prompt will contain options to ‘Snooze’ or to ‘View’ the message. If a customer chooses ‘Snooze’, the message will continue to reappear every 20 minutes until the customer chooses ‘View’. If a customer views and then closes the message, the message will be available in the Notification App if the customer chooses to review it again. If the vehicle’s completion status remains incomplete for a period of 90 days from the message being viewed, the head unit may display a renotification pop-up prompt as an additional reminder to the customer to have this Safety (Noncompliance) Recall completed.
The message will completely clear from the vehicle once the following conditions are met: The Safety (Noncompliance) Recall is completed, the dealer has filed a claim, and the claim is approved by Toyota. Then the message will be cleared at the next clearing cycle, which currently happens weekly.
Owners who receive a head unit notification after having this Safety (Noncompliance) Recall completed can be advised to ignore the message. Owners with additional concerns can be directed to the Toyota Brand Engagement Center (1-888-270-9371) - Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.
Salvage Title Vehicles:
Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter.
Frequently Asked Questions
What is the condition?
The rear turn signal lamp bulbs in the involved vehicles can temporarily become dim or deactivate after exposure to conditions such as heavy rain or car washing that causes condensation to form in the rear turn signal lamp. This condition may not meet certain federal safety requirements and may cause drivers in following vehicles to not know that the turn signal or the hazard lights have been activated, leading to an increased risk of a crash.
Are there warnings that this condition exists?
While the condition is present, the driver may observe that the turn signal indicator on the instrument panel flashes faster than normal when activating the turn signal.
What is Toyota going to do?
Toyota will begin to notify owners starting in late June 2022, advising owners to make an appointment with their authorized Toyota dealer to replace both rear turn signal LED bulbs with improved ones FREE OF CHARGE, and if necessary, replace the rear turn signal lamp assemblies to fit with the improved bulbs FREE OF CHARGE
Which and how many vehicles are covered by this Safety (Noncompliance) Recall?
There are approximately 41,500 vehicles covered by this Safety (Noncompliance) Recall.
How long will the repair take?
The repair takes approximately one hour. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.
You can check the status of any Recall on your Toyota here.
On January 26th, 2022, Toyota filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety (Noncompliance) Recall on certain 2021 model year Venza Hybrid vehicles.
Condition:
The rear turn signal lamp bulbs in the involved vehicles can temporarily become dim or deactivate after exposure to conditions such as heavy rain or car washing that causes condensation to form in the rear turn signal lamp. This condition may not meet certain federal safety requirements and may cause drivers in following vehicles to not know that the turn signal or the hazard lights have been activated, leading to an increased risk of a crash.
Remedy:
Toyota dealers will replace both rear turn signal LED bulbs with improved ones FREE OF CHARGE, and if necessary, replace the rear turn signal lamp assemblies to fit with the improved bulbs FREE OF CHARGE.
Covered Vehicles:
There are approximately 41,500 vehicles covered by this Safety (Noncompliance) Recall. Approximately 150 vehicles involved in this Safety (Noncompliance) Recall were distributed to Puerto Rico.
Owner Letter Mailing Date:
Toyota will begin to notify owners in late June 2022.
Head Unit Notifications:
Head unit notifications are electronic messages that are displayed in the vehicle’s audio system screen. Customers who receive head unit notification regarding this Safety (Noncompliance) Recall are requested to schedule an appointment with their authorized dealer to have this Safety Recall completed.
When these messages are received by the vehicle’s Data Communication Module, the head unit will display a pop-up prompt stating that the vehicle has a new Safety (Noncompliance) Recall. The prompt will contain options to ‘Snooze’ or to ‘View’ the message. If a customer chooses ‘Snooze’, the message will continue to reappear every 20 minutes until the customer chooses ‘View’. If a customer views and then closes the message, the message will be available in the Notification App if the customer chooses to review it again. If the vehicle’s completion status remains incomplete for a period of 90 days from the message being viewed, the head unit may display a renotification pop-up prompt as an additional reminder to the customer to have this Safety (Noncompliance) Recall completed.
The message will completely clear from the vehicle once the following conditions are met: The Safety (Noncompliance) Recall is completed, the dealer has filed a claim, and the claim is approved by Toyota. Then the message will be cleared at the next clearing cycle, which currently happens weekly.
Owners who receive a head unit notification after having this Safety (Noncompliance) Recall completed can be advised to ignore the message. Owners with additional concerns can be directed to the Toyota Brand Engagement Center (1-888-270-9371) - Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.
Salvage Title Vehicles:
Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter.
Frequently Asked Questions
What is the condition?
The rear turn signal lamp bulbs in the involved vehicles can temporarily become dim or deactivate after exposure to conditions such as heavy rain or car washing that causes condensation to form in the rear turn signal lamp. This condition may not meet certain federal safety requirements and may cause drivers in following vehicles to not know that the turn signal or the hazard lights have been activated, leading to an increased risk of a crash.
Are there warnings that this condition exists?
While the condition is present, the driver may observe that the turn signal indicator on the instrument panel flashes faster than normal when activating the turn signal.
What is Toyota going to do?
Toyota will begin to notify owners starting in late June 2022, advising owners to make an appointment with their authorized Toyota dealer to replace both rear turn signal LED bulbs with improved ones FREE OF CHARGE, and if necessary, replace the rear turn signal lamp assemblies to fit with the improved bulbs FREE OF CHARGE
Which and how many vehicles are covered by this Safety (Noncompliance) Recall?
There are approximately 41,500 vehicles covered by this Safety (Noncompliance) Recall.
How long will the repair take?
The repair takes approximately one hour. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.
What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.