2022 Toyota Highlander, Highlander Hybrid, Tacoma, 4Runner Load Carrying Capacity Modification Label – Illegible Labels Recall 22R1

MG

Moderator
Please see Recall 22R1

Check here to see if this Recall applies to your Toyota vehicle

On May 6, 2022, Gulf States Toyota, Inc. (GST) filed a Noncompliance Information Report (NCIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Noncompliance Recall on certain 2022 Model Year Highlander, Highlander Hybrid, Tacoma and 4Runner vehicles.


Condition:
The affected vehicles contain a required load carrying capacity modification label that may not be permanent and can become illegible as the text has the potential to transfer off the label. As a result, the vehicles do not meet a requirement of FMVSS No. 110. A vehicle that is loaded beyond its load carrying capacity may have an increased risk of a crash.

Remedy:
For all affected retailed vehicles, a new label will be provided to customers, FREE OF CHARGE. Customers may also visit an authorized Toyota dealer for assistance in replacing the label.

Covered Vehicles:
There are approximately 661 vehicles covered by this Noncompliance Recall

Owner Letter Mailing Date:
Gulf States Toyota will begin to notify owners about the remedy in late June 2022.

Salvage Title Vehicles:
Every attempt should be made to complete an open Safety/Noncompliance Recall when circumstances permit, unless noted otherwise in the Safety/Noncompliance Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”.


Frequently Asked Questions

What is the condition?

The affected vehicles contain a required load carrying capacity modification label that may not be permanent and can become illegible as the text has the potential to transfer off the label. As a result, the vehicles do not meet a requirement of FMVSS No. 110.

What is the load carrying capacity modification label?
This is a label placed on the driver’s door jamb that shows the amount of reduced carrying capacity due to the addition of any factory, distributor, or dealer vehicle modifications. Below is an example of the label.

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What is Gulf States Toyota going to do?
Gulf States Toyota will send an owner notification by first class mail in late June 2022, that includes a new label and instructions for installing this label on the vehicle. If a customer feels uncomfortable installing this label, any authorized Toyota dealer can install this label FREE OF CHARGE.

Which and how many vehicles are covered by this Noncompliance Recall?
There are approximately 661 vehicles covered by this Noncompliance Recall

How long will applying the new label take?
Applying the new label takes approximately 12 minutes. If brought to dealer, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time.

What if I have additional questions or concerns?
If you have additional questions or concerns, please contact the GST Customer Assistance Center at 1-800- 444-1074 Monday through Thursday, 8:30 am to 5:00 pm, Friday 8:30 am to 4:00 pm Central Time
 
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