MG
Moderator
Please see Tech Tip T-TT-0688-22
APPLICABLE VEHICLES:
2022 Toyota Tundra
CONDITION:
Some customers may encounter wireless connectivity concerns such as: Difficulty to connect or start using the wireless CarPlay Intermittent wireless connection failed error message when driving or first turning on the vehicle These conditions can be caused by changes on the customer’s phone. Make sure to inquire with the customer if the connectivity concerns occurred before or after receiving an operating system update on their phone or if they have restored their phone data/settings recently. Below is a sample image of a wireless CarPlay error pop-up message:
RECOMMENDATIONS:
Use the troubleshooting flow, figure references, and data collection template below prior to submitting a field report or opening a TAS case
APPLICABLE VEHICLES:
2022 Toyota Tundra
CONDITION:
Some customers may encounter wireless connectivity concerns such as: Difficulty to connect or start using the wireless CarPlay Intermittent wireless connection failed error message when driving or first turning on the vehicle These conditions can be caused by changes on the customer’s phone. Make sure to inquire with the customer if the connectivity concerns occurred before or after receiving an operating system update on their phone or if they have restored their phone data/settings recently. Below is a sample image of a wireless CarPlay error pop-up message:
RECOMMENDATIONS:
Use the troubleshooting flow, figure references, and data collection template below prior to submitting a field report or opening a TAS case