MG
Moderator
Please see Tech Tip T-TT-0573-19
APPLICABLE VEHICLES:
2020 Tundra
2018-2020 Sienna
2014-2020 RAV4
2014-2017 Camry
2020 Prius
2020 Prius Prime
2019-2020 RAV4 Hybrid
2014-2019 Corolla
2014-2017 Camry Hybrid
2014-2017 Prius C
CONDITION:
Some customers may experience a call failure when attempting to call a conference call number that has been saved in their phonebook (ex: “8005550122,,,1.,2;;;2#”). This issue is caused by changes to the Bluetooth in the iOS 13 update and may be resolved in a future iOS update.
RECOMMENDATIONS:
Have the customer dial the phone number using Siri, the head unit screen while stopped, or the head unit using Siri Eyes Free.
APPLICABLE VEHICLES:
2020 Tundra
2018-2020 Sienna
2014-2020 RAV4
2014-2017 Camry
2020 Prius
2020 Prius Prime
2019-2020 RAV4 Hybrid
2014-2019 Corolla
2014-2017 Camry Hybrid
2014-2017 Prius C
CONDITION:
Some customers may experience a call failure when attempting to call a conference call number that has been saved in their phonebook (ex: “8005550122,,,1.,2;;;2#”). This issue is caused by changes to the Bluetooth in the iOS 13 update and may be resolved in a future iOS update.
RECOMMENDATIONS:
Have the customer dial the phone number using Siri, the head unit screen while stopped, or the head unit using Siri Eyes Free.