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2010-2014 Prius Excessive Oil Consumption on 2ZR-FXE Engine
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<blockquote data-quote="Valerie" data-source="post: 3627"><p>Update for all, my 2013 Prius Persona which began consuming oil at a bit over 100,000 miles is now under the close watch of the Dealership where I purchased it from. After Toyota Customer Service basically blamed my Dealership by stating they said "My Prius does not qualify for the oil consuption issues that they are aware of. Because it wasnt enough oil consumed over the 1300 mile test". I was more than a bit loud when I went to confront the head of service. They are now offering to top off my oil when ever needed free of charged. They indicated that they would like to do repeated oil conumption test so they can help build a case. They will also change my oil to a heavier oil (I believe 50 weight). They indicated that my satification is most important to them. For Dealerships it could be a win/win......especially if Toyota steps up to take care of the Prius owners!</p></blockquote><p></p>
[QUOTE="Valerie, post: 3627"] Update for all, my 2013 Prius Persona which began consuming oil at a bit over 100,000 miles is now under the close watch of the Dealership where I purchased it from. After Toyota Customer Service basically blamed my Dealership by stating they said "My Prius does not qualify for the oil consuption issues that they are aware of. Because it wasnt enough oil consumed over the 1300 mile test". I was more than a bit loud when I went to confront the head of service. They are now offering to top off my oil when ever needed free of charged. They indicated that they would like to do repeated oil conumption test so they can help build a case. They will also change my oil to a heavier oil (I believe 50 weight). They indicated that my satification is most important to them. For Dealerships it could be a win/win......especially if Toyota steps up to take care of the Prius owners! [/QUOTE]
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2010-2014 Prius Excessive Oil Consumption on 2ZR-FXE Engine
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