What Toyota does usually is to issue a warranty extension for a "Primary" coverage time and then for a "Secondary" coverage time. The Primary time will allow any and all owners to have their vehicles repaired while the secondary time tries to catch all the stranglers.My '13 Prius V is burning oil at about 1.5 quarts/1K miles -- alarming!
In the case of the warrantee extension for the Camrys, RAVs, Corollas, etc., how long was it extended? (miles/months)
Hi MG. Thanks for the info. A couple of follow up questions if I may:What Toyota does usually is to issue a warranty extension for a "Primary" coverage time and then for a "Secondary" coverage time. The Primary time will allow any and all owners to have their vehicles repaired while the secondary time tries to catch all the stranglers.
In the case of the Camry oil consumption warranty extension the coverage was as follows...
The Primary Coverage offers warranty enhancement until October 31, 2016 regardless of mileage.
The Secondary Coverage is applicable for 10 years from the (DOFU) Date Of First Use or 150,000 miles, whichever occurs first.
1) It covers the vehicle itself regardless of the owner----it doesn't matter if your the first or one millionth ownerHi MG. Thanks for the info. A couple of follow up questions if I may:
1) Did the warrantee cover only original owners? (I'm the second owner of this car.)
2) I'm at 116K miles now. I've been documenting this high oil usage since I bought the car @ 93K miles, 9 months ago. Would it be advisable to get an Oil Consumption Test done at the dealer now to help support my claim?
Thanks in advance.
Hi Valerie.I have called Toyota at 1-800-331-4331 and they opened a case for my Prius..........if enough of the Prius Owners complain enough maybe they will extend coverage for reparis
We have a 2012 Prius hatchback and a 2012 Prius V. They both go through more than a quart every one thousand miles. It's almost become something we expect with newer cars anymore. We traded in a 2011 Equinox, a really nice car that we loved, because of a similar issue. It needed a ring job at 80K. That was enough for us. We bought the V partly for the gas mileage and partly for the Toyota dependability reputation. Both of our cars are past 150K now, but we have had this problem with them for years. I am wondering about buying another Toyota?
Hi Valerie,Update for all, my 2013 Prius Persona which began consuming oil at a bit over 100,000 miles is now under the close watch of the Dealership where I purchased it from. After Toyota Customer Service basically blamed my Dealership by stating they said "My Prius does not qualify for the oil consuption issues that they are aware of. Because it wasnt enough oil consumed over the 1300 mile test". I was more than a bit loud when I went to confront the head of service. They are now offering to top off my oil when ever needed free of charged. They indicated that they would like to do repeated oil conumption test so they can help build a case. They will also change my oil to a heavier oil (I believe 50 weight). They indicated that my satification is most important to them. For Dealerships it could be a win/win......especially if Toyota steps up to take care of the Prius owners!