2010-2014 Prius Excessive Oil Consumption on 2ZR-FXE Engine

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Lindsey

Guest
2013 Prius. I got an oil change at 68,500. Went in at 73k and they said it was completely dry. My husband asked them if he could keep a sample of the oil to perform a test to check for engine damage and they said there wasn't even enough oil in there to take a sample... The service guys at Toyota didn't even know about the problem. I am going to tell them after reading this thread.
 
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Lindsey

Guest
Just called the 1-800 number for Toyota and opened a case. Everyone else should do this too! Ridiculous that they've had this problem before with other model cars and aren't trying to fix it yet with the prius. They did offer a warranty enhancement for the other models, so hopefully if enough people complain, they'll do that with the prius.
 
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tvpierce

Guest
I have called Toyota at 1-800-331-4331 and they opened a case for my Prius..........if enough of the Prius Owners complain enough maybe they will extend coverage for reparis
Don't count on it. It took a lawsuit for Toyota to extend the warranty last time.

I agree though that it's still a good idea to call and open up a ticket -- if for no other reason than to have it documented.
 
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JimPrius

Guest
2010 Prius owner here. The Prius is burning 7.5qts between 5000mi oil changes.

Do we need to start a class action lawsuit against Toyota?

I'm concerned that the Camry oil consumption warranty extension only went to 150K miles. My Prius is approaching that now. Should I stop driving it regularly?

Also, have people tried different oil types and viscosities to see if it helps?
 
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bababo

Guest
Interesting topic. 2010 P3 Will go to dealership tomorrow for same reason. Also going to call Toyota even if I think it is a waste of time. :( They let the Prius reputation down. Maybe someone should start "Share with everyone" on Facebook and Twitter these things, that might be better than lawsuit against Toyota.;)
 

Ray

New Member
Bought a 2010 Prius V in Feb with 100,424 miles on it. I checked oil after 3,000 miles of use and discovered oil level was below the bottom mark. Told my salesman about it and was told to schedule inspection with Service. I had to add 2 quarts to get it to the top mark on oil dip stick. This blew me away that this much oil had disappeared or leaked from motor. Service checked it out to find no leaks. Service told me to return after 1200 -1300 for a check on the oil level. I advised Toyota and got case number, as someone recommended above. Toyota gave me no encouragement and said warranty was 60,000 on the car. I will wait to see what dealer says at oil level 12k inspection. Imagine going at this rate of consumption with a change interval of 10,000 and using 6 quarts of oil in a 4.3 quart oil reservoir in the Prius. Toyota need to step up, as this is major issue. I always had a good feeling on Toyota. What a bummer.
 
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TonyU

Guest
2013 Prius v owner. burning oil. 137k miles. crossing fingers for warranty extension. this is horrible for a long time toyota owner.
 
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Alvaro Bastidas

Guest
There some many of us with the same issue, I am wondering if this qualifies for a Class action lawsuit agains Toyota, any thoughts?
 
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jjj

Guest
2013 Prius, around 115k miles. Burning oil 1qt every 1k miles. Is there a class action law suit / extended warranty repair fix yet just like they had on the Rav4 and Camry's?
 
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jjj

Guest
There some many of us with the same issue, I am wondering if this qualifies for a Class action lawsuit agains Toyota, any thoughts?
yes it does, it just needs more people aware of it and to join. the rav4 and camry both had lawsuits and toyota finally offered extended warranties / engine fixes
 
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jjj

Guest
Most Toyota owners and we are thinking that Toyota May issue a Warranty Extension on this oil consumption issue, like the Camry, so you may want to wait a few more months and see.
its been over a year since your post, have you heard any updates? my 2013 prius is burning oil like crazy (120k miles). My son's 2007 rav4 did the same thing and toyota fixed his piston/engine free of charge under the oil consumption extended warranty thingy due to the lawsuit.
 
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jjj

Guest
I have a 2012 Prius V with a little over 90,000 miles on the engine. it is now consuming 3 quarts of oil every 1500-2000 miles. For Toyota to have known this and not do anything about it is really ridiculous. I live in a state with a Toyota plant and I'm tempted to contact the facility president to see if I can get any assistance with this piston/ring issue.
pleae do! there are more and more prius owners that are hitting the 100k oil issue now and toyota still isn't offering any fixes like they did with the camry and rav4
 
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Pat Modrell

Guest
For all with excessive oil consumption - I've added "Sea Foam" to the oil, 300-500 miles before oil change. Seems to be slowing oil consumption since it dissolves the buildup in the engine, cleaning oil return holes in pistons. Long term - not sure since new Subaru coming in in a few weeks and bye-bye RAV4. Give it a try - can't hurt.
 
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Drew

Guest
Hi, I also have 2012 Prius V with 90K miles, also suffer with oil consumption. Called dealer they have suggested, to use 5W-20 conventional oil. Have not tried yet. Also called Toyota Corp. They’ve said no warranty on my vehicle. Pretty much can do nothing. Just made a note to my file.
Is there anything can be done with Toyota corp? Have had Toyotas since 1997. Never had such issues. I thought cars should be getting better.
 
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laroc

Guest
Original owner of 2010 Prius 160k miles burning about 1qt every 1k miles. Dealer told me to just bring it in for an oil change more often. This has been such an amazing car. This is the first issue of any kind. Only changed the oil, tires, headlight and air filters. Everything else is original stock. I can't complain much but it would be nice to get new updated rings and pistons under warranty so solve the oil burning issue.
 
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Joet

Guest
I am getting so annoyed with Toyota about this. I own a 2010 Prius and a 2015 Hybrid Avalon. My Prius, which I gave to my daughter, is burning about a quart of oil every 600 miles. I am so frustrated at this entire situation with Toyota. I made several phone calls and made a claim to Toyota so that they know the problem exist. As information, after we gave the car to my daughter, we needed to purchase another car for my wife. We were going to buy another Prius, but since their non-repressiveness, we went a purchased a Kia Nero. Love the Kia, but we have always been a toyota family.
 
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Eloise

Guest
I own a 2010 Prius with 133k miles that our college student drives on a limited basis. We have begun to see the oil consumption problem as well. The dealership suggested an engine performance restore with BG EPR kit which has been performed twice now. This was supposed help clean the system and hopefully help with the oil consumption issue. After completing this engine performance restore process the excessive oil consumption continues. At our most recent oil change at the dealership, they switched from the original 0W20 oil to 5W20 in hopes that it would help with the oil consumption as well which it has not. I am very disappointed to read about all the vehicles with the same issue. The service advisor and service line foreman/manager said that this is a known problem by Toyota. Why Toyota does not provide a warranty remedy is beyond me, especially if they did with another make and model that had the same issue. The service foreman also told me that Toyota redesigned the piston / rings because of this very issue and the known problem with the design. The Toyota dealership made a repair recommendation... the pistons and rings need to be replaced to the tune of 4,837.85. Something needs to be done about this by Toyota!!!!!
 
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Will

Guest
Maybe we should start a consumer complaint and a class action lawsuit. Toyota had this problem a couple years back with their Camry's and when the consumers started a class action lawsuit, they finally provided a warranty to cover the vehicles that were consuming too much oil.
 
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